5-Star Hotel

The Ritz-Carlton Philadelphia

10 Avenue Of The Arts, Philadelphia, PA - United States
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The Ritz-Carlton Philadelphia
1/72
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  • Amenities
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$373
per night

5-Star Hotel

The Ritz-Carlton Philadelphia

10 Avenue Of The Arts, Philadelphia, PA - United States
View Map

Top Amenities:

Health ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.7

Good

Based on 152 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.7

Hotel Staff

8.4

Overall Quality

7.7

Show 11 Verified Reviews

About

Across the street from Philadelphia City Hall, Ritz-Carlton offers extensive spa facilities and a restaurant. Rooms feature views of Center City and a flat-screen TV. The spacious rooms at Ritz-Carlton Philadelphia are decorated with warm colors and large windows facing the Business District. The marble bathrooms have a separate bathtub and shower. Guests can use the complimentary luxury soap and shampoo products. Guests can use a wide range of body and facial treatments at the Richel D’Ambra Spa & Salon. The onsite fitness center comes with cardiovascular equipment and free weights. The Philadelphia Museum of Art and the Rodin Museum are within 2 miles of the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform The Ritz-Carlton, Philadelphia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Spa services

Guest Rating

7.7

Good

Based on 152 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.7

Hotel Staff

8.4

Overall Quality

7.7

Pros +

  • Great location near the spots we wanted to visit.
  • The staff was superb!
  • the front desk ladies were very kind

Cons -

  • Self parking is inconvenient, lower than the valet but not worth the headache. The downstairs women?s restroom had toilets and sinks clogged for 10 hours. No one seemed to care about fixing them. Lobby is LOUD! Not 5 star hotel more like a 2.5/3 star.
  • No refrigerator in the room.
  • It was my daughters sweet 16 and it was ruined. My wallet was stolen our of my room and the staff could of cared less, there fraud department are crooked and it was a god awful experience.

Top Quotes:

"The staff was a well-oiled machine, from the valet to room maintenance. "

"Location is perfect. Walking distance to everything you want in a city."

"Quiet room. Great location. Good service."

Business Traveler (22)

Solo Traveler (28)

Traveling as Couple (111)

Family with Young Children (72)

Family with Teens (7)

Senior Traveler (7)

Group Traveler (27)

5
Great location near the spots we wanted to visit.
Self parking is inconvenient, lower than the valet but not worth the headache. The downstairs women?s restroom had toilets and sinks clogged for 10 hours. No one seemed to care about fixing them. Lobby is LOUD! Not 5 star hotel more like a 2.5/3 star.
10
The staff was superb!
No refrigerator in the room.
1
the front desk ladies were very kind
It was my daughters sweet 16 and it was ruined. My wallet was stolen our of my room and the staff could of cared less, there fraud department are crooked and it was a god awful experience.
10
How clean it was.
No

Room Options

1/6
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Superior King, Club Lounge Access, Larger Guest room, 1 King

351 sqft • 1 King

Accessible bath/showerAccessible by liftAir conditioningAlarm clock

Room Details and Photos

1/4
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Standard Queen, Guest room, 1 Queen

216 sqft • 1 Queen

Air conditioningAlarm clockBathrobe(s)Complimentary tea

Room Details and Photos

1/3
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Superior Double, Larger Guest room, 2 Double

356 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Carpeting

Room Details and Photos

1/5
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Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower)

sqft

Accessible bath/showerAccessible roomEntire unit wheelchair accessible

Room Details and Photos

1/5
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One-Bedroom Club Suite - Club Lounge Access

570 sqft • 1 King • 1 Sofabed

Accessible bath/showerAccessible by liftAir conditioningAlarm clock

Room Details and Photos

Location

The Ritz-Carlton Philadelphia

10 Avenue Of The Arts, Philadelphia, PA