Tru by Hilton Oklahoma City Airport

It is a good value for the price of a room.

Two of the three lights above the beds were not working/burnt out, and there was only one bath towel in the bathroom (there were two of us registered as guests0.

Location and 2 elevators. Last time I was in Tulsa, the elevator went off and I was in the third floor. Not fun.

I booked a room with a king bed. I checked in, get the key and went to the room. When I opened the door I found out, I was assigned to a 2 beds room without asking me. Not acceptable. Leave a number and management was careless.

I liked the friendly people at the front desk. Very welcoming during the entire stay. They were all more than willing to help with anything. The cleaning staff were wonderful and did a thorough job with cleaning everything!

No and I definitely would return again!

Nice lobby oh love the plastic buckets for the ice near the ice machine

Parking

Beds comfortable, close to everythingn we needed foenr the night.

The comforter shot sparks from thebst static electricity. Very dsngeangerous with thsat material. The balnlankets weren't all thatbwa warm

Quick trip from the airport. Very well appointed breakfast. Clean and tidy

Front desk could be a little more professional. They were nice but seemed unkempt. Did not like that it seemed unsafe to walk around the area later in the day. Lots of homeless walking around

Clea nice hotel

Small parking lot. Breakfast was fair

Staff

Bed was super hard. Not the best area. Rooms are small

Checkin employees were apologetic.

No awning at the front door. Had to unload everything in the rain. Mud pit flowerbed at side door between the parking lot and the concrete at the doorway - huge liability as well as makes no sense. Terrible experience but limits on characters won¿t allow

there was a woman in the parking lot screaming at everyone. I felt unsafe. I reported it at check-in. I was told there are a lot of homeless people on drugs that wander the parking lot. I entered my room to find another person already in it. Disappointed.

The location is terrible, next to a freeway lots of noise, surrounded by homeless and trash all around. The person at the reception was rude, condescending, he looked not professional and was not helpful at all!

The price point. The customer service after the toilet clogged was nice.

The hotel was not cleaned, the floors, the walls, light switches, everything was barely cleaned. The shower was stained & there was hair in the shower & on the bathroom counter.

Breakfast

The curtain on the window was broke and kept making noises because of the wind. Unable to get sleep

No carpet. If it's so much cleaner than carpet.

The rooms were small especially for the price.

Absolutely nothing.

After a 500+ mile drive from New Mexico, we arrived at the Hilton, tired and ready to check in. Instead, we were told that they could not check anyone in and suggested finding a new hotel. I have yet to get the refund I was promised.

Clean, comfortable, friendly, good breakfast.

Water pressure in shower was very weak.

The Location to the airport

The smell of dogs in the room as well as in the bed. For someone that do not have pets it is not sanitary to have to smell a dog when you are trying to sleep.

Tj staff was super friendly and efficient

Lobby looked new and clean.....room not so much

Very close to the freeway, very modern, the room was clean and I really liked the hardwood floor as oppose to the conventional dirty carpet at most hotels. The staff was nice, nice theme throughout the hotel and the breakfast was good.

I wish the shared parking among the other hotels had more parking.

It was relatively quiet and clean(ish)

Everything about this experience was cheap except the price. No coffee or tea pot in the room, cheap towels (and only 2 in the room for a 2 night stay), gross soap, tacky furnishings, uncomfortable bed, duvet being used as a comforter, no pool/hottub