3 Star Hotel
Residence Inn by Marriott Cleveland Avon at The Emerald Event Center
About
Residence Inn by Marriott Cleveland Avon at The Emerald Event Center provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Avon (OH). When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Residence Inn by Marriott Cleveland Avon at The Emerald Event Center have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Private Sofa bed
743 sqft • 1 King and 1 Queen and 1 Sofabed
Room Details and Photos
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Sofa bed
958 sqft • 2 Queen and 1 King and 1 Sofabed
Room Details and Photos
Studio King Room with Non-Private Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible
sqft • 1 King and 1 Sofabed
Room Details and Photos
Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible
sqft
Room Details and Photos
Two-Bedroom King Suite
442 sqft • 2 King and 1 Sofabed
Room Details and Photos
1 Bedroom Suite, 2 Queen, Private Sofa Bed
711 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
One-Bedroom Queen Suite
399 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- I love the idea of roasting marshmallows on the fire pit the easily accessible pool and the hot tub which is the reason I went to begin to get a good warm soak after a long work week
- We had the 2-bedroom king suite, and it was a great space. My husband and I had our own bathroom off the master king bedroom. Our three boys had their own bathroom. Two boys slept in the other bedroom in a queen bed and one slept on the pullout couch. Having a full kitchen and table and chairs was a bonus also. We would definitely stay here again.
- Beautiful property, gorgeous room. Perfect for personal or business travel. I highly recommend
Cons -
- I got to the hotel at 4:15 in my room still wasn’t ready. The front desk receptionist was not nice. She was very rude to me as if it was my fault that my room wasn’t ready when I booked. I said I needed the room ready by four I had to wait my room was not ready until 445. I was not offered any apologies. I was just told I could either wait out there or I could just wait to be checked in There was no apologies. Not a discount was offered nothing just rudeness. I didn’t like the fact that we did not have access to the pool. We had to go to the front desk person to get into the pool and she was very rude. The hot tub is no longer there. It was removed, but when I called and when I looked online, it said that they had a hot tub and a pool. I just don’t like when things aren’t upfront. If it’s not there, please don’t tell me it’s there because it looks like it’s been gone for a couple of months nowI just like for people to be completely honest so that I can make my decision. The hot tub was my reason for going completely. It was not OK. The worst part is this isn’t my first time staying at this hotel I’ve stayed here multiple times and it was always great this time. I don’t even know if I would ever go back.
- Really things were very good, we just ran into a few small things- the AC wasn't working very well, it was 72 in the room; we turned it down to 66 and it didn't cool off for several hours. The pull-out couch didn't have a mattress pad but there were extra sheets and blankets. Breakfast seemed very early so we did not get to eat breakfast. We also arrived very late at nigth and let the kids sleep in a little.
Top Quotes:
"We will be back."
Business Traveler (8)
Solo Traveler (7)
Traveling as Couple (44)
Family with Young Children (28)
Group Traveler (2)
Total (43)
Mary
•Posted on: 1-19-2026
I love the idea of roasting marshmallows on the fire pit the easily accessible pool and the hot tub which is the reason I went to begin to get a good warm soak after a long work week
I got to the hotel at 4:15 in my room still wasn’t ready. The front desk receptionist was not nice. She was very rude to me as if it was my fault that my room wasn’t ready when I booked. I said I needed the room ready by four I had to wait my room was not ready until 445. I was not offered any apologies. I was just told I could either wait out there or I could just wait to be checked in There was no apologies. Not a discount was offered nothing just rudeness. I didn’t like the fact that we did not have access to the pool. We had to go to the front desk person to get into the pool and she was very rude. The hot tub is no longer there. It was removed, but when I called and when I looked online, it said that they had a hot tub and a pool. I just don’t like when things aren’t upfront. If it’s not there, please don’t tell me it’s there because it looks like it’s been gone for a couple of months nowI just like for people to be completely honest so that I can make my decision. The hot tub was my reason for going completely. It was not OK. The worst part is this isn’t my first time staying at this hotel I’ve stayed here multiple times and it was always great this time. I don’t even know if I would ever go back.
Hanes
•Posted on: 1-19-2026
We had the 2-bedroom king suite, and it was a great space. My husband and I had our own bathroom off the master king bedroom. Our three boys had their own bathroom. Two boys slept in the other bedroom in a queen bed and one slept on the pullout couch. Having a full kitchen and table and chairs was a bonus also. We would definitely stay here again.
Really things were very good, we just ran into a few small things- the AC wasn't working very well, it was 72 in the room; we turned it down to 66 and it didn't cool off for several hours. The pull-out couch didn't have a mattress pad but there were extra sheets and blankets. Breakfast seemed very early so we did not get to eat breakfast. We also arrived very late at nigth and let the kids sleep in a little.
Veronica
•Posted on: 1-12-2026
Beautiful property, gorgeous room. Perfect for personal or business travel. I highly recommend
Ancewicz
•Posted on: 10-31-2025
Everything was lovely
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
In the event of an early departure, the property may charge you one night’s room and tax.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Residence Inn by Marriott Cleveland Avon at The Emerald Event Center
33040 Just Imagine Drive, Avon, OH
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