2.5-Star Hotel

Best Western Gateway Adirondack Inn

175 North Genesee Street, Utica, NY - United States
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Best Western Gateway Adirondack Inn
1/24
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  • Policies
  • Amenities
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$136

2.5-Star Hotel

Best Western Gateway Adirondack Inn

175 North Genesee Street, Utica, NY - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.2

Good

Based on 211 reviews

Location Of Hotel

8.1

Hotel Cleanliness

7.6

Hotel Staff

8.2

Overall Quality

7.2

Show 50 Verified Reviews

About

Featuring a fitness center, Best Western Gateway Adirondack Inn is located in Utica in the New York region, 31 miles from Colgate University and a 14-minute walk from Adirondack Scenic Railroad. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Utica College is 3.7 miles from the hotel and Hamilton College is 11 miles away. Certain rooms will provide you with a kitchen with a fridge, a microwave and a stovetop. A business center and vending machines with snacks and drinks are available on site at the hotel. Utica Zoo is 3.5 miles from Best Western Gateway Adirondack Inn, while Charles A Gaetano Stadium is 3.7 miles away. Syracuse Hancock International Airport is 50 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

7.2

Good

Based on 211 reviews

Location Of Hotel

8.1

Hotel Cleanliness

7.6

Hotel Staff

8.2

Overall Quality

7.2

Pros +

  • Nothing
  • Great location. Women in breakfast room very pleasant and helpful.
  • We arrived very late and the staff was very welcoming and when i asked for a later check out since we got in so late they were very accommodating.

Cons -

  • The beds said they were queen sized but I think they were actually full sized. The bathroom was the smallest (very cramped) I have ever seen. Due to a large 5K running event in the area the price of our room was outrageous, like $100.00 more than usual.
  • Folks smoking outside our door. s Suggestion that there be a designated smoking area away from the building.
  • No

Top Quotes:

"Comfy sheets/bed/pillows."

"Friendly and accommodating staff."

"Great continental breakfast."

Business Traveler (32)

Solo Traveler (42)

Traveling as Couple (71)

Family with Young Children (32)

Family with Teens (17)

Senior Traveler (9)

Group Traveler (11)

5
Nothing
The beds said they were queen sized but I think they were actually full sized. The bathroom was the smallest (very cramped) I have ever seen. Due to a large 5K running event in the area the price of our room was outrageous, like $100.00 more than usual.
9
Great location. Women in breakfast room very pleasant and helpful.
Folks smoking outside our door. s Suggestion that there be a designated smoking area away from the building.
10
We arrived very late and the staff was very welcoming and when i asked for a later check out since we got in so late they were very accommodating.
No
1
It was close to the college
It was nothing like advertised. The room looked nothing like the picture, it smelled musty and unclean, the ceiling was filthy, the bathroom door looked like it had been glued on, the door itself had a large gap which felt unsafe at night.

Room Options

1/2
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2 Queen Beds, Non-Smoking, Pet Friendly Room

sqft • 2 Queen

Air conditioningBlackout curtainsBraille and tactile signageCloset

Room Details and Photos

1/6
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Executive Room - Studio, 1 King Bed, Non-Smoking Room

302 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsBraille and tactile signage

Room Details and Photos

1/2
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Standard Accessible

302 sqft

Accessible roomAir conditioningAlarm clockCloset

Room Details and Photos

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Double Room with Two Double Beds - Pet Friendly - Non-smoking

sqft • 2 Double

Nonsmoking

Room Details and Photos

1/6
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King Suite with Sofa Bed

399 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockClosetDesk

Room Details and Photos

Location

Best Western Gateway Adirondack Inn

175 North Genesee Street, Utica, NY