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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 55 Verified Reviews
This hotel in Utica, New York is half a mile off of Interstate 90 and 5 miles from Utica College. Facilities include an indoor pool and a daily continental breakfast. All rooms feature a flat-screen cable TV, a microwave, and a refrigerator. A tea/coffee-maker and a private bathroom are also included in each brightly decorated room at the Holiday Inn Express & Suites Utica. Free Wi-Fi is accessible throughout the Utica Holiday Inn Express. Guests can use the fitness center and the business center, as well. The front desk is available 24 hours. The Utica Zoo is 3 miles from the Holiday Inn Express. SUNY Institute of Technology is a 5-minute drive away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Close to food.
- The staff was very pleasant and helpful.
- Wonderful staff, room was nice and large, bed was super comfortable.
Cons -
- Hotel pool was too cold to swim
- The walls are super thin. You hear everything happening in the hallway and in the rooms nearby.
- Room needed vacuuming, the uncarpeted floors were sticky, hairs on the bathroom floor, and, despite the amenities list, there was no TV in the room with a sofa.
Top Quotes:
"The staff is always polite and willing to assist in any way. "
"The room was beautiful."
"Clean and comfortable."
Business Traveler (30)
Solo Traveler (44)
Traveling as Couple (101)
Family with Young Children (131)
Family with Teens (12)
Senior Traveler (3)
Group Traveler (30)
Room Options
Standard
270 sqft • 1 King
Room Details and Photos
2 Queen Bed Suite Non-Smoking
270 sqft • 2 Queen
Room Details and Photos
Queen Hearing Mobility Accessible Tub Non-Smoking
463 sqft • 1 Queen
Room Details and Photos
Queen Room with Hearing Mobility Accessible Tub - Non-Smoking
466 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Standard Room
428 sqft • 1 King or 2 Queen
Room Details and Photos
King Suite - Non-Smoking
466 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Holiday Inn Express & Suites Utica By IHG
23 Wells Avenue, Utica, NY
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