About
The Clarion Pointe Syracuse Downtown is located with easy access to Interstate 81 and Interstate 690, and just two miles from Syracuse University. Popular attractions, including the Carousel Center and Carrier Dome, are less than three miles away. The Oncenter Complex is one-half mile from this Syracuse, NY hotel. The Syracuse Hancock International Airport is only minutes away. Visitors can enjoy shopping at nearby Shoppingtown Mall. The hotel is also close to the Rosamond Gifford Zoo at Burnet Park and the Everson Museum of Art. Several restaurants and cocktail lounges are in the area. Guests at this Syracuse, NY hotel are invited to enjoy many fine amenities, including a free breakfast, free coffee and free parking. For business travelers, Clarion Pointe Syracuse Downtown provides free high-speed Internet access, copy and fax services and competitive corporate rates. Free use of the computer with high-speed Internet access and printer is also available for guest use. All spacious guest rooms include microwaves, refrigerators, hair dryers, safes, cable television and free wireless high-speed Internet access. Some rooms also come with irons and ironing boards. In addition to standard rooms, nonsmoking rooms are offered.
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
1 Queen Bed, Nonsmoking, Accessible
205 sqft • 1 Queen
Room Details and Photos
King Room - Non-Smoking
205 sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
291 sqft • 2 Queen
Room Details and Photos
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location to the University
- Staff was friendly and helpful.
- Easy to park and check in and on the surface it looked clean
Cons -
- The whole experience. The worst considering the price.
- Photos are enhanced, Property was a bit dirty, the front entrance was very slippery. Location is sketchy, there’s a sex offender halfway house across the street and don’t go to the Sunoco. Shower was slippery.
- No Wi-Fi. None they say it's an option you have to download an app and you literally cannot log in so you cannot watch what you would like to watch on TV or even the YouTube options that they have on the screen itself you can only watch DirecTV which turns into infomercials after 5:00 a.m.. room appeared clean on the surface but was not dusted and we moved a chair to use it and found an entire bottle of personal lubricant behind the chair and then everything after that just freaked me out. You cannot get extra towels when you request them you have to wait till 7:00 a.m. for every single request.
Business Traveler (10)
Solo Traveler (21)
Traveling as Couple (21)
Family with Young Children (14)
Family with Teens (20)
Senior Traveler (4)
Group Traveler (7)
Total (522)
Billy
•Posted on: 2-22-2026
The location to the University
The whole experience. The worst considering the price.
Michael
•Posted on: 2-22-2026
Staff was friendly and helpful.
Photos are enhanced, Property was a bit dirty, the front entrance was very slippery. Location is sketchy, there’s a sex offender halfway house across the street and don’t go to the Sunoco. Shower was slippery.
Mrs
•Posted on: 2-19-2026
Easy to park and check in and on the surface it looked clean
No Wi-Fi. None they say it's an option you have to download an app and you literally cannot log in so you cannot watch what you would like to watch on TV or even the YouTube options that they have on the screen itself you can only watch DirecTV which turns into infomercials after 5:00 a.m.. room appeared clean on the surface but was not dusted and we moved a chair to use it and found an entire bottle of personal lubricant behind the chair and then everything after that just freaked me out. You cannot get extra towels when you request them you have to wait till 7:00 a.m. for every single request.
Kesselly
•Posted on: 2-19-2026
Location
WIFI doesn’t work, terrible customer service, TV doesn’t work, breakfast was horrible.
Top Amenities:
Guest Policies
Check-in:
After 02:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
You must show a valid photo ID and credit card upon check-in. Please note, guests must be 21 years of age or older in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Clarion Pointe Syracuse Downtown
454 James St., Syracuse, NY
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