3.5-Star Hotel

Citadines Connect Fifth Avenue New York

15 West 45th Street, New York, NY - United States
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Citadines Connect Fifth Avenue New York
1/58
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  • Policies
  • Amenities
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$296
per night

3.5-Star Hotel

Citadines Connect Fifth Avenue New York

15 West 45th Street, New York, NY - United States
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Top Amenities:

Free BreakfastFree Internet AccessAirport ShuttlePets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.4

Good

Based on 3390 reviews

Location Of Hotel

9.4

Hotel Cleanliness

7.8

Hotel Staff

8.2

Overall Quality

7.4

Show 89 Verified Reviews

About

Close to popular New York City attractions, including the shops of Fifth Avenue, this Midtown Manhattan hotel offers cozy guestrooms and free WiFi access. Citadines Connect Fifth Avenue New York is located minutes from Times Square and Grand Central Station. The Empire State building as well as Rockefeller Center and the Javits Convention Center are also easily accessible. While staying at the Citadines Connect Fifth Avenue New York, guests can enjoy a free grab-and-go breakfast and in-room coffeemakers.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Citadines Connect Fifth Avenue New York of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Airport Shuttle
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

7.4

Good

Based on 3390 reviews

Location Of Hotel

9.4

Hotel Cleanliness

7.8

Hotel Staff

8.2

Overall Quality

7.4

Pros +

  • The cleanliness
  • Location, clean, hotel employees were AMAZING!! Bed was GREAT!! Pillows were great!! I slept good. Was nice being on the 3rd floor. It was amazing being able to have a KING bed. The bathroom shower was great. Allllll exceeded my expectations!!
  • Location. It was the location we expected.

Cons -

  • Guy at front desk was rude. Talked to him when we came in from a night out at about 1200pm. Very rude
  • The breakfast could have been better. Maybe offer other juice choices & bagels with cream cheese.
  • The hotel had flies that came out of the drain. We asked hotel staff about it 3x and nothing was done. We tried to turn on the heat as it was cold at night. A burning smell came from the heater and would not go away so we were not able to use it.

Top Quotes:

"Nice continental breakfast, excellent location."

Business Traveler (294)

Solo Traveler (466)

Traveling as Couple (1006)

Family with Young Children (1245)

Family with Teens (19)

Senior Traveler (70)

Group Traveler (417)

3
1/28/2025
The cleanliness
Guy at front desk was rude. Talked to him when we came in from a night out at about 1200pm. Very rude
9
12/12/2024
Location, clean, hotel employees were AMAZING!! Bed was GREAT!! Pillows were great!! I slept good. Was nice being on the 3rd floor. It was amazing being able to have a KING bed. The bathroom shower was great. Allllll exceeded my expectations!!
The breakfast could have been better. Maybe offer other juice choices & bagels with cream cheese.
1
11/7/2024
Location. It was the location we expected.
The hotel had flies that came out of the drain. We asked hotel staff about it 3x and nothing was done. We tried to turn on the heat as it was cold at night. A burning smell came from the heater and would not go away so we were not able to use it.
1
11/6/2024
The staff was helpful and polite. The location was good
Notice on the door that the hotel was being shut down due to health code violations. The breakfast was gone before 8am, despite the website saying they had a shuttle to the airport they do not. The room smelled terrible, I do not reccomend this hotel.

Room Options

1/13

Premier One Bedroom Suite

300 sqft • 1 King • 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/7

Standard Room

145 sqft • 1 King

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/11

Premier Room with Two Double Beds

151 sqft • 2 Double

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Location

Citadines Connect Fifth Avenue New York

15 West 45th Street, New York, NY