4-Star Hotel

Hotel Hayden

127 West 28th Street, New York, NY - United States
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Hotel Hayden
1/21
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
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$180
per night

4-Star Hotel

Hotel Hayden

127 West 28th Street, New York, NY - United States
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Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.2

Good

Based on 3366 reviews

Location Of Hotel

8.9

Hotel Cleanliness

7.5

Hotel Staff

7.9

Overall Quality

7.2

Show 95 Verified Reviews

About

Hotel Hayden is set in the Chelsea district in New York, 1585 feet from Madison Square Garden and 2113 feet from Macy's. A flat-screen TV with cable channels. Certain units feature a seating area where you can relax. Every room is equipped with a private bathroom. Hotel Hayden features free WiFi. You will find a 24-hour front desk at the property. Empire State Building and Flatiron Building are 2641 feet away. The nearest airport is LaGuardia Airport, 9.5 mi from Hotel Hayden. The resort fee includes the following: • Complimentary WiFi in sleeping rooms and public spaces • 24 Hours onsite fitness center • Continental breakfast served daily

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Minimum Age Requirement - Must be 21 years of age to book a room The Facility Fee includes: - Local, long distance and international calls from the guestroom phone - 24/7 access to the fitness center and business center (including printing) - In-room bottled water, coffee and tea single-serving pods - Package handling - Same-day luggage storage upon arrival and post checkout - Expanded amenities package

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

7.2

Good

Based on 3366 reviews

Location Of Hotel

8.9

Hotel Cleanliness

7.5

Hotel Staff

7.9

Overall Quality

7.2

Pros +

  • I don't understand any of the bad reviews. Room, bed, staff, etc were fine. For an under $---a night room, I was very satisfied. When noticed a problem with the heat, the engineer came within ten minutes and fixed it.
  • Location was great, check in and check out was fast and simple
  • Location, price.

Cons -

  • Resort fees of 40-50 a day
  • The bed felt broken and was on wheels. The sheets were stiff and made noise every time you moved. For a "4 star" hotel, the bed did not meet expectations at all. The shower had no curtain or door to close so the bathroom was soaked after every shower.
  • The breakfast was poor. Very limited. I believe a warm selection of egg, bacon or toast with spreads. The apples were so old. I was shocked the remote control was really filthy. I had to wipe it clean.

Business Traveler (146)

Solo Traveler (249)

Traveling as Couple (497)

Family with Young Children (268)

Family with Teens (6)

Senior Traveler (13)

Group Traveler (178)

8
2/26/2025
I don't understand any of the bad reviews. Room, bed, staff, etc were fine. For an under $---a night room, I was very satisfied. When noticed a problem with the heat, the engineer came within ten minutes and fixed it.
10
2/4/2025
Resort fees of 40-50 a day
7
12/23/2024
Location was great, check in and check out was fast and simple
The bed felt broken and was on wheels. The sheets were stiff and made noise every time you moved. For a "4 star" hotel, the bed did not meet expectations at all. The shower had no curtain or door to close so the bathroom was soaked after every shower.
8
11/25/2024
Location, price.
The breakfast was poor. Very limited. I believe a warm selection of egg, bacon or toast with spreads. The apples were so old. I was shocked the remote control was really filthy. I had to wipe it clean.

Room Options

1/11

Superior Double Double

323 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Closet

Room Details and Photos

1/3

Suite

421 sqft • 1 Queen

Alarm clockBath or ShowerBody soapCoffee/tea machine

Room Details and Photos

1/15

Superior King Room

248 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Closet

Room Details and Photos

Location

Hotel Hayden

127 West 28th Street, New York, NY