4.5 Star Hotel

The Westin New York Grand Central

212 East 42nd Street, New York, NY - United States
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The Westin New York Grand Central
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About

Located in Manhattan, this New York City Westin is 541 feet from Grand Central Terminal and is 1640 feet from the United Nations. The hotel features a fitness center, business center and on-site dining. The rooms at The Westin New York Grand Central include a flat-screen cable TV and a desk. Free toiletries can be found in the private bathroom. Guests staying at The Westin New York Grand Central can enjoy the convenience of an on-site bar and lounge. Grab & Go breakfast is offered from 6:00 to 10:45 hours daily and it includes assorted pastries, fruits, juices, coffee, tea and hot chocolate. The guests also have access to room service and a concierge service. Times Square and Empire State Building are 0.8 mi away and the Chrysler Building is 541 feet from the property.

Guest Rating

8.5

Very Good

Based on 1,086 reviews

Facilities

8.5

Cleanliness

8.5

Comfort

8.3

Location

9.9

Satisfaction

8.8
Show 300 Verified Reviews

Room Options

1/10

Premium King View, Guest room, 1 King, Sofa bed

356 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/6

Deluxe Double, Guest room, 2 Double

302 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/6

Traditional King, Guest room, 1 King

302 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

The Westin New York Grand Central - All Inclusive Reviews Rating

8.5

Very Good

Based on 1,086 reviews

Review summary

The hotel reviews highlight a consistently positive experience, particularly praising the clean and spacious rooms, comfortable beds, and excellent location near key attractions and restaurants. Guests frequently commend the attentive and friendly staff, which enhances their overall satisfaction with the stay. While a few reviewers noted cleanliness issues, the majority expressed a strong preference for returning due to the hotel's amenities and customer service.

Facilities

8.5

Cleanliness

8.5

Comfort

8.3

Location

9.9

Satisfaction

8.8
All Reviews
Staff8.7/10
Facilities8.5/10
Cleanliness8.5/10
Comfort8.3/10
Location9.9/10
Bathroom8.3/10
Nearby8.3/10
Noise8.5/10
Satisfaction8.8/10
9.0

Anna

Posted on: 11-15-2025

You can’t beat the location. Very clean, nice hotel. We stayed with our baby, and hotel provided crib.

7.0

Abdullah

Posted on: 10-1-2025

The bed was comfortable and the room was nice and spacious

The lobby was small, the check in took forever, the food was average.

9.0

Eddie

Posted on: 9-11-2025

Great location, comfortable bed, nice staff, overall good facilities

Bar closes early

10.0

Sergio

Posted on: 9-2-2025

The location is excellent

Bathrooms in the lobby were dirty

6.0

Angela

Posted on: 5-7-2025

The staff in the lobby restaurant were really nice and friendly. The room was small even though it was a corner room and supposed to have good views of landmark sites. The room was clean enough. However, the bed was like a hammock and offered no support at all.

The bed.

9.0

Fiona

Posted on: 4-25-2025

Location is excellent for exploring the city. Near enough to times sq but far enough away too away from the madness! Rooms are good, had 2 beside each other. Bar is lovely- had complimentary drinks. Stayed for 4 nights with family. Gym is very good, even the teens were very impressed. Staff were lovely.

Queues at reception were very slow.

10.0

Pilgrim44

Posted on: 4-18-2025

I always stay there when I go to New York…several times a year. It’s an awesome location and everyone is great. I will continue to stay there and I always recommend it to friends.

10.0

Izabella

Posted on: 3-4-2025

Loved this hotel! I will definitely stay here again on my next trip to NYC. The staff were always very kind and accommodating. They allowed us to check in early and checkout a little later. The room was a good size, the beds were super comfy and the hotel was clean. The location is excellent, only a few minutes was from Grand Central station and all the shops/attractions. Very convenient to get the subway too! The area in general felt safe too. Thank you for making our stay enjoyable!

Nothing!

7.0

Helena

Posted on: 2-18-2025

Location, comfy bed, clean, not noisy

Crazy charge for extra drink at breakfast Also corona with tax 23$ ?‍??‍?????

10.0

Sandy

Posted on: 2-3-2025

I stay here every 1-2 months. It’s a wonderful location and has a great and friendly staff. I feel like it’s the perfect place to stay in NYC.

Showing 1-10 of 48 reviews

Top Amenities:

Health ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please note, guests must be at least 21 years or older to check-in. Please note: Crib requests are subject to availability and need to be confirmed by management. Please note that the parking fee does not include exit and reentry. Please note that 'breakfast included' rates include continental breakfast for 2 adults only, irrespective of room occupancy. The destination fee includes: - Enhanced High Speed Internet Access - Complimentary local, long-distance, and international calls - 35 USD food and beverage credit per room per day - 20 USD dry cleaning credit per room per day - One yoga class at local studio per room per day - Citi Bike pass for two or official Grand Central self-guided audio tour for two per day Please see the concierge on the lobby level to book any of these experiences. Our daily destination fee includes the thoughtful offerings designed to enhance your experience: Featuring: Daily $17.50 food and beverage credit *Must be used daily non-cumulative. Grand Central Station Guided Tour Experience for up to two guests. 24-Hour Citi-Bike rental for up to two guests per day. Daily Enhanced Wi-Fi Access. Bonvoy Elite Amenity for Gold, Platinum, Titanium, and Ambassador: $17.50 Daily Drink Credit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Daily disinfection
Facilities for disabled guests available
Fitness center
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Wheelchair accessible

location

The Westin New York Grand Central

212 East 42nd Street, New York, NY

Top Hotel Destinations

$349
per night