Hampton Inn & Suites New Hartford

The Spanish lady at the desk very nice and sweet very polite

Had to ask for freah coffee breakfast time

Bed was older and uncomfortable, pillows were lumpy. The bathroom sink faucet leaked all over the countertop.

Quiet location, newness, cleanliness and comfort

Staff was ok but not personable

Location and friendliness and helpfulness of staff. It was extremely easy to check in and out.

Breakfast choices were limited and not what was expected from a Hampton Inn.

The location was within easy accessibility to my function.

The gentleman at the reception desk appeared to be overwhelmed with taking phone calls and maintaining his courtesy while I was checking in. T staff serving the breakfast items were personalable.

Very clean and well-maintained hotel in a great location close to family and major highways. Room was good-sized and bed and pillows were comfortable.

They had limited gluten-free options at breakfast.

Staff was friendly and the room are really nice.

Breakfast was not all that good.

It was very nice

The lighting was so bad it was almost depressing in the room. It¿s decorated with darker colors to begin with but when you have such low wattage bulbs in the only 2 lamps in the room it¿s way to dark and dreary. Otherwise the room was fine.

The Hampton Inn is clean and comfortable. We appreciated the pool and the breakfasts.

The one thing missing was a PBS channel on the TV; strange to not have that as part of the package.

Great location - separated enough from road to be quiet, but within a short drive of just about anything you would need. It was also very clean, which I greatly appreciate.

Only 2 minor things - the a/c unit was a little noisy (including a clicking noise that was annoying). The blackout curtains, by design, do not close all the way, which allows parking lot lights to partially illuminate the room at night.

This hotel was extremely clean and the staff was helpful and courteous and friendly.

The room, the location, Customer service, amenities: Pool, gym, Breakfast, etc.

Quiet area with nice size room and staff is great.

Cozy, clean, nice staff

The night light in the bathroom

Dairy in the eggs for breakfast. I am dairy and gluten free.

breakfasts, fruits in the hallway, receptionists

dirty pool

This was a very comfortable place to stay. The bed was good; the staff were great; even the breakfast was nice.

Great breakfast!love the duvet covers WASHED instead of a gross comforter.

Pool was very cold!

We enjoyed the breakfast provided by the hotel. It had a nice variety and was very convenient.

There was not very much drawer space in the room. But it was not a big deal. We were happy to have the fridge vs extra drawer space.

Great choices for breakfast, nice public spaces.

Unable to retrieve an item left behind by mistake.