Comfort Inn & Suites East Greenbush - Albany

Beds are comfy, it’s a nice lobby, a Dunkin donuts and minimart and gas station next door, breakfast is surprisingly good,

Check in was slow due to front desk person not being there. Had to wait 5 minutes, which appears from other reviews this is normal, and he was not there other times of the evening either. Also, very cheap toilet paper and small square pillows on the bed

Price and cleanliness

Absolutely did NOT like construction going on in the floor above ours which started at 7:30 am on a Sunday morning. I understand the need for updating, but would be nice if they could start a little layer on a weekend.

Very well appointed and comfortable. The availability of the EV charging was a bonus! The staff was friendly and helpful.

The dog fee at $50 a night was extreme, almost did not book there because of the fee.

Hotel was clean, room was clean, bed was pretty comfortable, staff were friendly.

There have clearly been renovations and updates happening, which is great, but our door jam looked like someone had tried to break the door down and our bathroom had peeling wallpaper and the shower could?ve used some updating.

The room was clean and the location was convenient.

Booked hotel because it advertised having an indoor pool but pool was closed for renovations.

Comfortable Clean Great breakfast

My room was across from the pool and in the morning there was loud music playing in the pool for some reason even though no one was in there.

Excellent value, clean facility, spacious rooms, delicious free breakfast, very friendly and helpful staff!

My room location wasn¿t great being right outside the breakfast area. I was woken up a couple hours before I wanted to due to staff preparing breakfast and early birds eating, making it a little noisy.

The hotel is conveniently located, there is a little store, gas station and Dunkin Donuts right next door. This was the first time visiting with our dog and he adapted very quickly. The room was clean and all of the amenities we needed were available.

Because we had a dog, we were moved to the first floor. There should be a place to notify the hotel of a pet when making a reservation.

The hotel was very clean, and the staff were very polite and professional. The beds were comfortable, and the pillows were to die for! I have no hesitation about coming back to this hotel.

Everything was perfect

Quiet and a good breakfast.

low toilet...wallpaper in bathroom peeling.

The location was perfect for us. The check-in was seamless. The room was as promised, size was perfect and clean. The free breakfast was a welcome bonus. The person in charge of the breakfast area was amazing at her job.

The carpet in the room could stand a good steam cleaning, our feet were dirty from walking on it. We did have issues with the toilet flushing.

Clean pool and hot tub, amazing breakfast and the beds are so comfy

Convenient location.

The side door has not worked in weeks. Half of the refrigerators do not work. I had to switch rooms due to a faulty door lock. Still no ice machine on the second floor.

I loved the king suite. The room was well laid out, well lit, and had enough room for us to stretch out. The hotel recently renovated and looks fabulous. We used to stay there but had to find another hotel after it became run down. So much better!

Our door didn't close all the way and had to be adjusted so it would lock when we left.

Location

Keys to door didnt work;20x's to fix key cards;battery for door lock replaced, no dressers, pool/hot tub not working, comforters on beds ripped, no chair,poor lighting; two lamps near bed only. Lock on back entrance not working. Excuse of renovation.

Super clean, Arrived late in the evening, front desk staff was super helpful and friendly.

Clean great location

The desk person kind of unhappy when we requested help

Newly renovated. Nice breakfast included with many choices. Comfortable room and bed.

Has been recently renovated. Rooms/lobby are very nice. Very friendly staff. Complimentary breakfast was very good.

The bathrooms have not been renovated. They were clean but could use an update too. Maybe that is planned already?

They recently remodeled and everything feels nice and new. They have a decent fitness center and pool. The grounds are beautiful.

The breakfast was only ok.