Residence Inn by Marriott Albany East Greenbush/Tech Valley

IT IS ALWAYS CLEAN

THE FRONT DOOR DOES NOT HAVE AN AUTO OPEN TO ENTER WITH LUGGAGE!!!!!! THE BREAKFAST BUFFETT IS NOT CONSISTENT. ON 7/4/23 THE BREAKFAST WAS ACCEPTABLE AT BEST. ON 7/5/23 THE BREAKFAST WAS VERY GOOD THE MAID SERVICE DID NOT MAKE OUR BED OR CLEAN.

The rooms are huge- Lounge area with a couch and TV, full kitchen, and a separate bedroom and bathroom. The staff are all fantastic- just kind, helpful, hardworking people here!

The room did not feel clean. I think that each room is SO big that it¿s hard to give it a thorough cleaning. The hotel allows dogs, so that may have contributed. Also around 9:30am the day we checked out, the power completely went out. Scary!

Very friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped and very comfortable.

My second room was clean and everything functioned well.

Thermostat in first room was not working properly and room became chilly. They changed the room promptly, second room was fine. Breakfast was a bit too sanitized. Hot tub not working. Front desk staff had the "5 minute break" sign up too often.

The hotel is in a great location and convenient to everything in the capital district. The rooms are clean and well laid out. This is one of the best hotels in the area. The check in process was quick and easy.

The side entry doors aren't easy to open, the card doesn't work 9/10 times.

The location was perfect. Close to our friends.

check out was 12 housekeeping started knocking on door at 930 am. I told the front desk person at checkout And she said, very rudely, your fault you didn't put your sign out. Then I was dismissed. Won't use Marriott again and I travel monthly for work.

Free internet, free hot breakfast. Coffee was good.. Bed was comfortable and hotel was quiet at night time.

The round about you need to navigate to the road leading to hotel entrance was awful. Very confusing and distressing even with a gps. Too bad because last time I stayed here there was no round about.

pet friendly

sofa cushions a little stiff

Bed was so comfortable. Staff was extremely friendly

Staff was very pleasant. Confusion at checking in regarding booked cost and no notice of room request made prior to stay. All worked out eventually.

Iron had only high heat, nearly ruined clothes. Definitely needs to be replaced. No clock in room.

I liked the fireplace & grill

No air conditioning it was broke, there was bugs in the pull out beds & the towels.

that it is like a suite - lots of space - while my mom was in bed, I was able to be in the other space to watch tv. bed was extremely comfortable and soft sheets

had to get staff to fix tv;

Staff was very pleasant. Confusion at checking in regarding booked cost and no notice of room request made prior to stay. All worked out eventually.

Iron had only high heat, nearly ruined clothes. Definitely needs to be replaced. No clock in room.

I liked the fireplace & grill

No air conditioning it was broke, there was bugs in the pull out beds & the towels.

Breakfast was good except no coffee.

The person working in the breakfast area was very rude she stood in front of the food area so we had to get around her. Also, we told her there was no coffee and she just stared at us.

The staff were very welcoming and friendly.

The spiders in the room. I killed about three spiders during my overnight stay. One was even in my bed and crawled on my child. It made the stay slightly uncomfortable.

The manager John is the best attendant at a hotel ive ever met! He goes ABOVE and beyond for all his customers and was super nice to my two year old and myself! Will definitely book again! Thank you!

Very clean, staff incredible

Beds were terrible. Didn't sleep well, woke up sore. They were not comfortable at allNo king beds available, not good... 2 adults in a queen, no room

I loved how it was tucked away off the highway so nice area where I could walk my dog.

Well, it was under construction and I had read that they were working on the pool and the exercise area, but I had no idea that the whole lobby and hallways were just totally ripped apart and under construction and there was no breakfast area in the lobby. They had a sweet upstairs where they had breakfast set up, which was fine. I was disappointed that they didn’t give any kind of break for all the construction that was going on I mean, not even carpeting and some of the hallways. Just surprised that they have stayed open during construction, but I guess they’ve been under construction since March, I was disappointed that they didn’t give any kind of break for all the construction that was going on I mean, not even carpeting and some of the hallways. Just surprised that they have stayed open during construction, but I guess they’ve been under construction since March. The front desk gal said it would be it would all be done in a couple weeks. I highly doubt it. There was much more to do! So if you’re really hoping for a pool and work out and a nice area to have breakfast, this is probably not your spot. And the price for a dog I thought was pretty hefty… $75.

location- we have stayed here numerous times on our CC trip from CA to Maine.

We’ve stayed here multiple times during our cross-country trips from California to Maine, but this year was a huge disappointment. The place was undergoing construction, and everything in the unit was in poor condition. Out of our window, we had a view of a tractor and ladders—I even took photos! Two of the entrances were closed, forcing us to walk around the property, and many of the facilities were shut down. The parking lot was cluttered with construction materials, and we paid over $300 a night for this experience. We won’t be coming back.