2.5-Star Hotel

Surestay Hotel By Best Western Fernley

1405 Newlands Drive E, Fernley, NV - United States
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Surestay Hotel By Best Western Fernley
1/29
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  • Policies
  • Amenities
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$102
per night

2.5-Star Hotel

Surestay Hotel By Best Western Fernley

1405 Newlands Drive E, Fernley, NV - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

7.3

Good

Based on 389 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8

Hotel Staff

8.2

Overall Quality

7.3

Show 58 Verified Reviews

About

Located off Interstate 80, this Fernley, Nevada hotel offers a daily continental breakfast and rooms with free Wi-Fi and a cable TV. The Silverado Casino is within a 5-minute walk. A coffee maker and seating area are provided in all rooms at the Best Western Fernley Inn. Each room features simple décor and has carpeted floors. Free access to the seasonal indoor pool and hot tub is provided to guests. The hotel’s business center is available 24/7. The Golf Club at Fernley is 5.7 miles from the Fernley Best Western Inn.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

7.3

Good

Based on 389 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8

Hotel Staff

8.2

Overall Quality

7.3

Pros +

  • The staff at this hotel are extremely nice and helpful. The rooms were clean, the beds were very comfortable, and good pillows.
  • Clean and good breakfast.
  • First visit in early October was very decent. Staff was cordial and helpful. Accommodations were quite comfortable.

Cons -

  • The first night they put us under the stairs so at 5am people started bouncing their suitcases down the steps to leave. My husband got 5 minutes of a shower before it turned ice cold. The second room had water fluctuations every time someone flushed
  • Our bed had a squeaky spring but was comfortable.
  • Our second visit in mid/later October had not hot water and a particular staff member was a bit curt when I couldn't find her and rang the desk bell (I had no choice); and when I asked about the hot water concern she said it was working just fine.

Top Quotes:

"Friendly and quiet hotel. "

Business Traveler (40)

Solo Traveler (80)

Traveling as Couple (166)

Family with Young Children (111)

Family with Teens (7)

Senior Traveler (9)

Group Traveler (35)

3
The staff at this hotel are extremely nice and helpful. The rooms were clean, the beds were very comfortable, and good pillows.
The first night they put us under the stairs so at 5am people started bouncing their suitcases down the steps to leave. My husband got 5 minutes of a shower before it turned ice cold. The second room had water fluctuations every time someone flushed
7
Clean and good breakfast.
Our bed had a squeaky spring but was comfortable.
5
First visit in early October was very decent. Staff was cordial and helpful. Accommodations were quite comfortable.
Our second visit in mid/later October had not hot water and a particular staff member was a bit curt when I couldn't find her and rang the desk bell (I had no choice); and when I asked about the hot water concern she said it was working just fine.
1
When we arrived the lady at the front desk was rude. We got to our room and the dead bolt inside wouldn't lock. On the shower head only the super strong setting worked. Our friends got locked in their room and had to climb out of the window.

Room Options

1/4
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Queen Room

291 sqft • 1 Queen

Air conditioningClosetCoffee/tea machineFree Wifi

Room Details and Photos

1/5
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1 Queen Bed

302 sqft • 2 Queen

Air conditioningAlarm clockClosetClothes rack

Room Details and Photos

1/3
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Suite-1 King Bed

302 sqft • 1 King

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/5
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King Suite - Non-Smoking

300 sqft • 1 Queen and 1 Sofabed

Air conditioningCarpetingClosetClothes rack

Room Details and Photos

Location

Surestay Hotel By Best Western Fernley

1405 Newlands Drive E, Fernley, NV