2.5 Star Hotel
MainStay Suites Carlsbad South
About
Located in Carlsbad, MainStay Suites Carlsbad South has a fitness center, shared lounge and free WiFi. The hotel has a sun terrace and a 24-hour front desk. At the hotel the rooms have a private bathroom. Cavern City Air Terminal Airport is 2.5 miles from the property.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
2 Queen Beds, Efficiency, Suite, Nonsmoking, Accessible
sqft • 2 Queen
Room Details and Photos
1 King Bed, Efficiency, Suite, Nonsmoking
sqft • 1 King
Room Details and Photos
Queen Suite with Two Queen Beds - Non-Smoking
sqft • 1 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Overcharged.
- Great facilities in the room. Good breakfast.
- Nice proximity to the parks and in a great location of town. The continental breakfast had good variety. The first floor tile was always spotless and well-mopped. Room was clean and bed was comfortable. Spacious room and kitchenette. Glad to have recycling bins. Parking was plentiful and spacious also, even with all the bookings.
Cons -
- We've stayed here several times. This time we were Charged for 3 days. We left after the first night. The manager would not credit back the 2 nights because we went through booking. Com. I called booking. Com and they talked to the manager. At first she said we stayed 3 days. Then she said since we booked with a 3rd party there was nothing she could do. ? Booking said without her approval they could not credit $308. We had to pay $430 for 1 night! I am filing a dispute.
- Overcharged.
- Nothing to dislike.
Business Traveler (20)
Solo Traveler (16)
Traveling as Couple (39)
Family with Young Children (47)
Group Traveler (10)
Total (90)
Annette
•Posted on: 7-18-2025
We've stayed here several times. This time we were Charged for 3 days. We left after the first night. The manager would not credit back the 2 nights because we went through booking. Com. I called booking. Com and they talked to the manager. At first she said we stayed 3 days. Then she said since we booked with a 3rd party there was nothing she could do. ? Booking said without her approval they could not credit $308. We had to pay $430 for 1 night! I am filing a dispute.
Annette
•Posted on: 7-17-2025
Overcharged.
Overcharged.
Ian
•Posted on: 4-25-2025
Great facilities in the room. Good breakfast.
Nothing to dislike.
Andrea
•Posted on: 4-17-2025
Nice proximity to the parks and in a great location of town. The continental breakfast had good variety. The first floor tile was always spotless and well-mopped. Room was clean and bed was comfortable. Spacious room and kitchenette. Glad to have recycling bins. Parking was plentiful and spacious also, even with all the bookings.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
No Local Guests. Guests must live 70 miles outside of Carlsbad, NM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
MainStay Suites Carlsbad South
3621 San Jose Blvd, Carlsbad, NM
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