Hotel ZAZZ

The gentleman that helped us with the new room was very nice and polite

First of all we got a room that wasn’t ready. It’s noisy, rug in the room was filthy. Very noisy with guests walking right by your bedroom window. $12 dollars parking, really?

The location, the staff, and the unique aesthetic stood out.

The staff were nice.

The room was very dirty. The rug was stained, the towels smelled. They had a clawfoot tub set up in the shower that was hard to get into and didn't drain well. Parking cost a fee and is limited. I'm surprised by the good reviews.

The entire staff was amazing.

If you sleep above the speak easy it can get loud. If you are a light sleeper do not get the rooms near the main road.

ZAZZ in not a hotel. It¿s nothing more than an old motel remodeled! Bathroom window did not lock and someone tapped on the window when in use. DIDN¿T FEEL SAFE! No night staff on property. Won¿t go back! Totally miss represented.

Cute and good location

Rancid creamer, parking fee, 150.00 deposit. No breakfast. Cold pool

The ambiance!, he was great!

Near a featured venue

No. It was a nice place to stay.

The location.

To start it all off, we showed up 10 minutes before 3 and they would not check us in unless we paid $20. The check in process will take you about 20 minutes and 90% of it is just random conversation. The rooms are NOT as nice as they look online. Our toilet paper holder was hanging on by a thread, the towel holder on the back of the door was falling out, black mold along the edges of the shower, grout all over the tile floors, if we would have sat in the chair next to the bed, we would have ended up on the floor. They are also gonna catch you with $12 parking PER NIGHT. Good luck because they barely have a parking lot. Do not sign up for their texts otherwise you will get 8-10 a week. All in all, best western keeps their rooms in better condition. They just used paint to cover the bad. Lobby is supposed to open at 8:30, both mornings not one person was available until they arrived finally well after 9. Just not worth the money.

Location, cleanliness, helpful staff

No hot water (just lukewarm), door didn't always latch properly, strong scented cleaning products were overpowering.

Location

Homeless all around property. I was called by front desk at midnight and accused of acting strange because I went for a walk to stretch my legs after an 11 drive. Paying customers shouldn’t be tread this way. A properties homeless problem is not that of the customers and they shouldn’t be mixed up.

Hotel is cute and sweet. The bedding and pillows are comfortable. Great shower with excellent shower pressure. The art has pizazz! Our room was trendy and stylish. The staff is incredible especially Fidel. He gave us amazing Sushi recommendation’s. Overall we really liked it. We would stay again for sure. I only suggest housekeeping dust behind the TV stand.

Dusty behind TV. Panel on one bed mattress stand was falling and taped poorly with blue tape. I wish those things didn’t happen but it was understandable.

The look, lobby and speakeasy bar

Off-road“$60” type of motel with alipstick, charging $150 (+ parking)Receptionist not helpfulYes, they charge for parking, depending how u look like

Cute place with lovely staff.

No heating in the bathroom and it was really cold.

Location was good, could walk to get food.

-Room gets cleaned every two days?-Had to walk to front desk for towels only to be told it's under the sink, went under the sink and only one towel! A sign telling people would be nice!-Bath robe was filthy had mold, blood and dirt on it- Asked for extra blanket was told it would come....waited for an hour, went to the front desk to ask again, he said, she didn't bring it to you? He had to close the front office to go somewhere to get it (follow up much?)- Sink was filthy, had some film buildup on it, needs a good scrubbing - Something under the HVAC room unit, turned out to be a dirty feather, when looked under the wall was black and filthy!!!-there was no bottles of water in the room. We asked the front desk and they were like "you didn't see any bottle of water in the room?" we looked again, no water and they said they would bring us some and never did. This place has promise but you can tell there is zero effort for the smaller room we were in, looked cheap (bathroom wall moldings misaligned)....Claudia the owner really needs to visit and inspect her parents motel....still run like a motel...very disappointing

Clean, comfortable, affordable. Great location.

Paying for parking.

Love what its trying to do!

Rooms are below expectations: mold in showers; smell of too much cleaner in room. Needed to air it out for some time. Parking limited. Morning coffee is poor and it costs $5

This was my second stay. The first stay the bed was more comfortable than this stay but was upstairs. This stay I was downstairs (Better for me physically) I really like having security on site.

The bed was uncomfortable.

Hotel Zazz was fun! We came there after a long day of driving and it's happy vibe was rejuvenating. We enjoyed the pool and Speakeasy. Clean room, accommodating staff, and all the regular hotel amenities plus a little extra. Great location with good dining options in easy walking distance.

Arty, reasonable, accessible to airport and downtown, pool, and best: great women-owned, funny and helpful staff at front desk, always willing to take care of any questions. Loved them!!

I could not make door code or remotes work but maybe I was just tired; parking very tight with old fashioned small carpark lines hard for big new vehicles to occupy with enough room to maneuver in and out. No shuttle or bus service to airport that I could find though.