Hampton Inn Neptune/Wall

Location

Bathroom tile grout stained. Carpet by desk had a coffee stain and it carried into the wall. Breakfast was just reheated frozen omelettes.

We loved the pool! The breakfast was also amazing, as was the staff!

It was available.

The staff was so unprofessional.. I was traveling for a funeral, gave myself and my mother a hard time checking in early ¿ charged my card when I have a pay later option for a reason! Will not be staying there . and wouldn¿t look up my Hilton honors

The staff was great; very friendly, helpful, and accommodating. The room was nice; spacious.. Loved the free parking and internet. And the free breakfast was a wonderful touch! Even the grab-and-go breakfast boxes: very thoughtful.

I didn't realize there was no room service. I look forward to roomservice when I want to rest and get away. It also could have been a little cleaner. I shouldn't see traces of the previous guest, especially in a pandemic.

Clean facility & friendly staff.

The cost per night was higher than I would liked.

Overall cleanliness was great, fitness center was open, pool reopened with time slots, good location. Hotel was Covid friendly, purell and Lysol wipes and signs all over, breakfast prepared to go.

No room service, had to go to the front desk for whatever I needed, soundproofing not great, I could hear everything going on in the hall.

Location

Our room had marijuana sitting on the office chair and playing cars throughout the room

Arrived at check-in time but had to wait for an hour in the lobby for a room to become available. Admittedly, it was a holiday and they were sold out, but we were on a serious time crunch to meet up with others.

The hotel was easy to get to, accommodated early check in, restaurant conveniently located 3 min drive away, perfectly clean and quiet, ample parking, safe, fridge and coffee in room, bedding was clean and very comfortable, and the staff was SUPER nice.

NO COMPLAINTS! Loved it!

Large room

Pillows not very comfortable Breakfast area too crowded

We did not have hot water for showers and our room did not get cleaned when we were there for 2 nights. We were in the room when the maid stopped by and she did not return later to do the job.

Staff was very friendly and location was great. Lots of channels which was nice.

We didn't have any tissues in the room and the bathroom could of been cleaner. Breakfast looked nice...but didn't taste very good.

The location met everything I hoped for and more. We stayed for four days and the housekeeping made sure that our bed is made daily with fresh new towels. Some hotels, I have to call and request for it. The oatmeal for breakfast was to die for!

the location was exactly where I needed to be

The room was very sterile, meaning that it had no personality. The walls needed divets in it and needed painting. The water closet was insufficiently lit and completely uninviting. Metal door to a bathroom, what's that about. Sofabed needs help.

The room was very clean and staff at front desk the day we checked in the next morning and when we checked out were friendly and knowledgeable.

We booked this hotel because it was near a beach we visited. The main reason for booking was due to the fact it had a pool. Unfortunately the pool was closed during our stay. It made for a very boring night for my teenagers. We were very dissatisfied.

It was clean, nice, neat ! well located and reasonably priced. The only issue was getting a gps address that would work, but we called the hotel and they gave us one

Modern & Clean... Great breakfast and wifi.

Late Check-In. Wish I got to stay there sooner!

After a long day of travel i was nice to see smiling faces and courteous staff!!

two days beds were made but trash was missed?

The reception you receive when you walk through the door. Staff was attentive, happy Breakfast was excellent! I would definetly return and recommend to anyone who will be visiting the area.

Nice size to the room, ease of check in & check out.

The promised breakfast was disappointing. Ran out of scrambled eggs by 9:30, even though breakfast is supposed to run until 10 am. French toast sticks tasted bad, with a weird consistency, also.