Holiday Inn Express & Suites Rochester by IHG

The variety of options in the free breakfast buffet!

Trying to watch tv. There needs to be a list of which channels the tv can actually receive.

The size of the room was great and the pillows and bed were very comfortable. The breakfast selection was very nice.

You can hear hallway noise and outside traffic.

The staff were friendly and helpful, location was great and hotel was very clean. Excellent breakfast, room was clean and spacious, pool was also clean and well maintained!

The room was very spacious and nice

The 4am fire alarm caused by a guest gaping was horrible

It?s in a perfect location to stores, gas, food and more. All within walking distance.

Respectful and friendly and professional

My neighbor next store she was very nosey and filthy mouth

Clean, friendly, comfortable, great breakfast included.

New updated tvs and comfy beds

Elevator is slow

The bacon

EVERY 30 mins or so there was a loud BANG outside that sounded like someone had dropped a softball onto an air conditioner. Very difficult to sleep and always being startled

Hot tub water was not very hot and myself and my wife had to go outside because of a fire alarm so I had to leave my room while I was taking a shower

The comfort of the bed and the excellent breakfast were both worth a mention. This was a very good hotel. The room was very big. Shower was good, too

The price was reasonable and the pool and hot tub hours were great.

Sunday night the water turned brown in the room. We were not told this happens all the time. Should have been told

Location, breakfast, staff

Broken window shades. The only trash can is small and in the bathroom.

The hotel was very clean, was great! Accomodating and professional. Will definitely stay here again.

It was close to everything,shopping, grocery store,gas station.Easy to get too.

Everything was good.

Was such a good experience, my kids loved the pool area, it was quiet and so clean, the staff were all so pleasant

The room was nice size.

The breakfast could be better. The furniture needs to be cleaned. There were stains on the couch, chair and foot stool.

Rooms were very clean. The beds were super comfortable. Breakfast was amazing! If you left hungry, it was your own fault. super nice motel. Highly recommended.

I don't have any complaints!

I had to park at the diner next to the hotel........I was staying 2 night the attendant set my key for one night..the Internet pass word system was not working properly and when I asked for help the night attendant gave me wrong info ..

This was hands down the worst experience I have ever had at a hotel and would never stay at this one or one of its chains again!

The a/c was broken. I woke up in the middle of the night in a full sweat. Called the front desk and they needed to come into the room to check it out, (in the middle of the night). It was indeed broken and was told I would have to move. I had to wake up