4-Star Hotel

DoubleTree by Hilton Winston Salem

5790 University Parkway, Winston Salem, NC - United States
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DoubleTree by Hilton Winston Salem
1/45
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  • Policies
  • Amenities
  • Reviews
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$110

4-Star Hotel

DoubleTree by Hilton Winston Salem

5790 University Parkway, Winston Salem, NC - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
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Guest Rating

7.6

Good

Based on 818 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.1

Hotel Staff

8.2

Overall Quality

7.6

Show 82 Verified Reviews

About

Located off Highway 52, this hotel is 12 minutes’ drive from Wake Forest University and 15 minutes' drive from Interstate 40. Features include a patio and rooms with cable TV and free WiFi access. In-room coffee maker are available in every room at University Hotel and Conference Center Winston Salem. The warm-colored rooms also include a work desk and an alarm-clock radio. A business center is on site for guests' convenience at University Hotel and Conference Center. Dixie Classic Fairgrounds and Benton Convention Center are within 13 minutes’ drive of the hotel. Hanes Mall and the historic Old Salem are each 12 minutes’ drive away. Wineries are within 30 minutes' drive.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming Pool #1: Closed from Tue, Sep 03, 2024 until Sat, May 17, 2025 A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the lobby will be undergoing renovations from 25 March 2015 until December 2015.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Kitchen
Microwave
Non-smoking property
Outdoor pool
Restaurant(s)
Shared kitchen
Wheelchair accessible

Guest Rating

7.6

Good

Based on 818 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.1

Hotel Staff

8.2

Overall Quality

7.6

Pros +

  • Love the warm cookies
  • The refrigerator and room heater worked well. The room was clean and in a quiet location, as requested. The bed was cozy and comfy with clean, soft sheets.
  • The hospitality

Cons -

  • Wrong charges made. Hotel modified but was still wrong. Still trying to fix it.
  • Breakfast was not included in room price
  • Charge for breakfast

Top Quotes:

"Excellent customer service."

"Convenient location."

"Quiet and comfortable bed."

Business Traveler (129)

Solo Traveler (144)

Traveling as Couple (297)

Family with Young Children (192)

Family with Teens (66)

Senior Traveler (16)

Group Traveler (48)

5
Love the warm cookies
Wrong charges made. Hotel modified but was still wrong. Still trying to fix it.
9
The refrigerator and room heater worked well. The room was clean and in a quiet location, as requested. The bed was cozy and comfy with clean, soft sheets.
Breakfast was not included in room price
9
The hospitality
Charge for breakfast
10
Besides the cleanliness and friendly staff, the warm cookies were outstanding!!!!
The hotel NEED better lighting in the rear of the building.

Room Options

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Deluxe King Room

sqft • 1 Bed

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

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2 Queen Beds

280 sqft • 1 King

Air conditioningAlarm clockCarpetingCloset

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Double Room with Two Double Beds - Non-Smoking

sqft • 2 Double

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/2
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2 Queen Mobility Hearing Accessible with Tub

323 sqft • 2 Queen

Accessible roomAir conditioningClosetCoffee/tea machine

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Accessible Twin Bed

sqft • 1 Single

Accessible room

Room Details and Photos

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Executive

sqft

Room Details and Photos

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Queen Room with Two Queen Beds

sqft • 2 King

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/4
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Junior King Suite with Sofa Bed

300 sqft • 1 King • 1 Sofabed

Air conditioningCoffee/tea machineFlat-screen TVHair dryer

Room Details and Photos

Location

DoubleTree by Hilton Winston Salem

5790 University Parkway, Winston Salem, NC