3-Star Hotel

Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston Salem, NC - United States
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Courtyard by Marriott Winston-Salem Hanes Mall
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$88

3-Star Hotel

Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston Salem, NC - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

8

Very Good

Based on 531 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.3

Hotel Staff

8.5

Overall Quality

8

Show 69 Verified Reviews

About

Courtyard Winston-Salem Hanes Mall has a seasonal outdoor swimming pool, fitness center, a terrace and restaurant in Winston-Salem. This 3-star hotel offers a 24-hour front desk. Guests can use a bar. M C Benton Jr Convention Center is 5.3 miles from the hotel, while LJVM Coliseum is 6 miles from the property. Piedmont Triad Airport is 24 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Closed-caption TV
Daily disinfection
Facilities for disabled guests available
Fitness center
Flashing door knocker available
Free Wi-Fi
Free parking
Hearing accessible room and/or kit available
Hygiene certification
Lowered electrical outlets available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Restaurant(s)
Spa services
TTY/TDD compatibility available
Visual alarms
Wheelchair accessible

Guest Rating

8

Very Good

Based on 531 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.3

Hotel Staff

8.5

Overall Quality

8

Pros +

  • The room was big and comfortable
  • The room was big and spacious.
  • Location

Cons -

  • Yes, my credit card had a $100 hold put on it supposedly for incidentals and now 9 days later my.money is still tied up on hold!
  • Yes, they required a $100 deposit for "incidentals!" I think that's ridiculous! It's been days since I checked out and I still don't have my $100 back in my checking account!
  • Our room faced a very busy interstate Hwy 40 and we heard traffic all night. We were also either allergic to the bedding or there was bed bugs. We both had rash like bumps the next morning.

Top Quotes:

"Location - close to everything. Free Internet."

"Great location. Convenient to everything."

"Friendly staff, clean and comfortable room. Great price, was very pleased."

Business Traveler (120)

Solo Traveler (160)

Traveling as Couple (224)

Family with Young Children (116)

Family with Teens (20)

Senior Traveler (11)

Group Traveler (38)

2
The room was big and comfortable
Yes, my credit card had a $100 hold put on it supposedly for incidentals and now 9 days later my.money is still tied up on hold!
6
The room was big and spacious.
Yes, they required a $100 deposit for "incidentals!" I think that's ridiculous! It's been days since I checked out and I still don't have my $100 back in my checking account!
5
Our room faced a very busy interstate Hwy 40 and we heard traffic all night. We were also either allergic to the bedding or there was bed bugs. We both had rash like bumps the next morning.
1
Location
The people next door was extremely loud. The manager offered to refund some of my money and still hasn?t done so 3 days later

Room Options

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King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible

sqft • 1 King and 1 Sofabed

Accessible bath/showerAccessible roomEntire unit wheelchair accessible

Room Details and Photos

1/7
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2 Queens, Guest room, 2 Queen

313 sqft • 2 Queen

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/2
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Queen Room with Two Queen Beds

325 sqft • 1 King

Air conditioningAlarm clockBath or ShowerDesk

Room Details and Photos

Location

Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston Salem, NC

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