2.5-Star Hotel

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd, Durham, NC - United States
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SureStay Plus Hotel by Best Western Durham Medical Center
1/32
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$68
per night

2.5-Star Hotel

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd, Durham, NC - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

5.1

Based on 579 reviews

Location Of Hotel

7

Hotel Cleanliness

5.4

Hotel Staff

6.8

Overall Quality

5.1

Show 91 Verified Reviews

About

SureStay Plus Hotel by Best Western Durham Medical Center features a complimentary continental breakfast with hot items, and a fitness center. Free WiFi access is available. Each room includes a 42-inch flat-screen cable TV, air conditioning, and a seating area. Complete with a microwave, the dining area also has a refrigerator. Equipped with a shower, the private bathroom also comes with a hairdryer and free toiletries. SureStay Plus Hotel by Best Western Durham Medical Center offers a 24-hour front desk, and free parking. The hotel is 3.6 mi from American Tobacco Campus, 3.7 mi from Durham Performing Arts Center, and 9.6 mi from Research Triangle Park. Raleigh-Durham International Airport is 14 mi away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

5.1

Based on 579 reviews

Location Of Hotel

7

Hotel Cleanliness

5.4

Hotel Staff

6.8

Overall Quality

5.1

Pros +

  • Pet friendly
  • Clean
  • Staff

Cons -

  • The toilet had spots that had not been cleaned and was running when we arrived
  • Tub felt unstable & water went down dlow
  • For a smoke free motel our room reaked of smoke. No option to change rooms.

Top Quotes:

"Terrific breakfast buffet and very helpful, kind staff."

"Rooms have microwave and refrigerator which were great. Beds comfortable."

"I have already booked my stay at this same hotel for my return trip. Nice place."

Business Traveler (104)

Solo Traveler (121)

Traveling as Couple (148)

Family with Young Children (102)

Family with Teens (24)

Senior Traveler (9)

Group Traveler (28)

3
4/12/2025
Pet friendly
The toilet had spots that had not been cleaned and was running when we arrived
8
4/8/2025
Clean
Tub felt unstable & water went down dlow
3
4/8/2025
Staff
For a smoke free motel our room reaked of smoke. No option to change rooms.
7
4/7/2025
Price breakfast

Room Options

1/5

Accessible - Suite King Bed, Roll In Shower

560 sqft • 1 King

Accessible roomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/4

Double Room with Two Double Beds - Non-Smoking

sqft • 2 Double

Nonsmoking

Room Details and Photos

1/4

Double Room - Non-Smoking

sqft

Nonsmoking

Room Details and Photos

1/4

Double

442 sqft • 1 Double

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

1/8

King Suite with Roll - In Shower - Disability Access

561 sqft • 1 King and 1 Sofabed

Accessible bath/showerAccessible roomAdapterAdditional toilet

Room Details and Photos

1/5

One-Bedroom Suite

561 sqft • 2 Double and 1 Sofabed

AdapterAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Location

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd, Durham, NC