2.5 Star Hotel

Charlotte Suites by IHG

3425 Mulberry Church Road, Charlotte, NC - United States
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Charlotte Suites by IHG
1/4

About

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Charlotte (NC). When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Each day, arise to a delightful complimentary morning meal at Charlotte Suites by IHG.Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.Throughout the day, engage in the entertaining activities available at Charlotte Suites by IHG.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Guest Rating

7.4

Good

Based on 585 reviews

Location Of Hotel

7.9

Hotel Cleanliness

8

Hotel Staff

7.9

Overall Quality

7.3
Show 50 Verified Reviews

Room Options

1/7

King Studio Suite

4037 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockClosetDesk

Room Details and Photos

2 Queen Studio Suite Commuications Mobility Accessible

sqft • 2 Queen

Accessible room

Room Details and Photos

1/8

sqft

Alarm clockIndividual air conditioningKey card accessLinens

Room Details and Photos

1 King One Bedroom Suite

sqft • 1 King

Air conditioningClosetIron and ironing board

Room Details and Photos

1/5

Standard Room

4037 sqft • 1 Double

Air conditioningAlarm clockClosetDesk

Room Details and Photos

1/9

One-Bedroom Suite with Two Queen Beds

4575 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockClosetDesk

Room Details and Photos

Guest Rating

7.4

Good

Based on 585 reviews

Location Of Hotel

7.9

Hotel Cleanliness

8

Hotel Staff

7.9

Overall Quality

7.3

Pros +

  • Parkin in not include in the rate
  • Staff was great, very clean!
  • The staff was friendly

Cons -

  • Having to pay additional fees for parking.
  • I was not made aware that parking was an additional $10 per day.
  • Said had a pool. Pool was closed and has been for a while and it is not under construction. There is nothing stating the pool is closed. Breakfest was not good. Gravy was watered down eggs over cooked. Sausage Patty's where nasty.

Top Quotes:

"Check-in/out was easy, beds comfortable."

"Updated feel and all that was topped off with a very pleasant staff."

"Hot breakfast was great every morning."

Business Traveler (75)

Solo Traveler (111)

Traveling as Couple (161)

Family with Young Children (176)

Family with Teens (2)

Senior Traveler (3)

Group Traveler (37)

Total (591)

7.0

Latoya

Posted on: 4-17-2026

Parkin in not include in the rate

Having to pay additional fees for parking.

9.0

Cody

Posted on: 7-29-2025

Staff was great, very clean!

I was not made aware that parking was an additional $10 per day.

5.0

Dawn

Posted on: 5-21-2025

The staff was friendly

Said had a pool. Pool was closed and has been for a while and it is not under construction. There is nothing stating the pool is closed. Breakfest was not good. Gravy was watered down eggs over cooked. Sausage Patty's where nasty.

9.0

Nancy

Posted on: 5-19-2025

Connivence

The shuttle to the airport only runs once every hour

Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesAirport ShuttleFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Important Info:

The property requires an incidental deposit of USD 50 per night upon check-in.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Airport Shuttle
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Airport shuttle (charges may apply)
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Hygiene certification
Non-smoking property
Wheelchair accessible

Top Hotel Destinations

$79
per night