Holiday Inn Express And Suites Charlotte Southwest By IHG

Good location safety

Excellent service. Large, clean, and quiet room. Large and easily accessible parking lot and a good breakfast.

I didn't like that the air conditioning wasn't working because the weather was cold. The breakfast had only two types of sausage and no bacon; I also missed having cheese and ham or turkey breast.

Location was great, very close friends that we were visiting.

Everything was great

I really like the location. Right off the highway. I didn't get a chance to do breakfast.

The hotel was nice and worth the value of the price. Breakfast didn’t have many options, but it was good

THEY STOLE MY IPHONE CHARGER!I know they stole it, because I forgot my iPhone charger still connected to the socket through and adaptor for US socket. I called the hotel a couple hours after I did the checkout and I told them I forgot there my iPhone charger. They would check it and get back to me. An hour later I called them back and they told me they found it. So I drove all my way back to the hotel (I was little bit far at that point) and when I’ve arrived at the reception, the lady gave me the US adaptor only, and she told that was all the found it. I explained that it’s not possible they found the adaptor but not the iPhone charger that was connected to it. She tried to call the colleagues but nothing came up, and she kind of admitted probably it was stolen.

Very clean and location was great

NA

Staff were very helpful and polite!

Clean and great location

Beds uncomfortable

Everything! The hotel was very nice and clean. Staff was friendly and helpful. They had a great selection at breakfast. Our bed was comfortable.

Nothing

Very nice and clean , staff was awesome every shift and every housekeeper was also nice ! Very nice location and about 15-20mins from main attractions ! We had a great view of topgolf!