2.5-Star Hotel

Comfort Inn Biltmore West

15 Crowell Road, Asheville, NC - United States
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Comfort Inn Biltmore West
1/29
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$80
per night

2.5-Star Hotel

Comfort Inn Biltmore West

15 Crowell Road, Asheville, NC - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 418 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Show 73 Verified Reviews

The Comfort Inn West is conveniently located off Interstate 40, just 10 miles from the Asheville Regional Airport. This Asheville, NC hotel is minutes from area attractions like the scenic Blue Ridge Parkway, Harrah's Cherokee Center, the University of North Carolina at Asheville and Chimney Rock Park. The hotel is only six miles from the Biltmore Estate, America's largest private home, built by George Vanderbilt in 1895 and still owned and operated by his descendants. Great Smoky Mountains National Park is 40 miles from the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area. The hotel is adjacent to a Cracker Barrel Old Country Store and Restaurant and a driving range. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. Guests of this hotel are invited to enjoy many amenities, including free local calls and free coffee. Guests will also enjoy the hotel's exercise room and seasonal outdoor pool. Business travelers will appreciate conveniences like free wireless high-speed Internet access in all rooms, spacious work desks and access to copy and fax services. The meeting room accommodates up to 15 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, irons, ironing boards, hair dryers and coffee makers. Some rooms also feature whirlpool bathtubs. Nonsmoking rooms are available. There is a 24-hour laundry room and a newsstand located on the property for added guest convenience.

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in.

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 418 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Pros +

  • Staff are friendly. The beds are very comfortable. It?s quiet and clean.
  • Hotel had a good breakfast, room was very clean.
  • It was located in a convenient area. I appreciated the complimentary breakfast. The Staff was very cordial and helpful.

Cons -

  • The heating and ac unit thermostat did not work properly.
  • The water in the shower could have been hotter!
  • Microwave and mini fridge are little small

Top Quotes:

"Clean, convenient location, good breakfast, professional and friendly staff."

"Nice, clean, quiet and good breakfast included."

"Biscuits and gravy were excellent, plenty of eggs, bacon and tasty goodies."

Business Traveler (26)

Solo Traveler (40)

Traveling as Couple (168)

Family with Young Children (93)

Family with Teens (13)

Senior Traveler (14)

Group Traveler (26)

9
3/29/2025
Staff are friendly. The beds are very comfortable. It?s quiet and clean.
9
12/26/2024
Hotel had a good breakfast, room was very clean.
The heating and ac unit thermostat did not work properly.
9
12/5/2024
It was located in a convenient area. I appreciated the complimentary breakfast. The Staff was very cordial and helpful.
The water in the shower could have been hotter!
10
9/8/2024
Cleanliness. Helpful staff

Room Options

Guestroom

302 sqft

Air conditioningAlarm clockClosetFree Wifi

Room Details and Photos

1/5

2 QUEEN BEDS NONSMOKING

291 sqft • 2 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/3

King Suite - Non-Smoking

302 sqft • 1 King

Air conditioningAlarm clockClosetFree Wifi

Room Details and Photos

Business King Suite - Non-Smoking

323 sqft • 1 King and 1 Sofabed

Air conditioningCoffee/tea machineDeskHair dryer

Room Details and Photos

Location

Comfort Inn Biltmore West

15 Crowell Road, Asheville, NC