2.5 Star Hotel

Candlewood Suites - Asheville Downtown By IHG

49 Tunnel Road, Asheville, NC - United States
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Candlewood Suites - Asheville Downtown By IHG
1/60

About

Located in Asheville, 6.2 miles from Biltmore Estate, Candlewood Suites - Asheville Downtown by IHG has accommodations with a fitness center, free private parking, a garden and a shared lounge. With free WiFi, this 2-star hotel has a terrace and a bar. The hotel provides an indoor pool, hot tub and a 24-hour front desk. The rooms is fitted with air conditioning, a fridge, a dishwasher, a coffee machine, a bath, free toiletries and a desk. Rooms come with a private bathroom with a hairdryer, while some have mountain views. Guest rooms have a closet. The hotel has a grill. There's an in-house snack bar and guests can also use the business area. Harrah's Cherokee Center - Asheville is 1.5 miles from Candlewood Suites - Asheville Downtown by IHG, while Botanical Gardens at Asheville is 2.7 miles from the property. Asheville Regional Airport is 13 miles away.

Guest Rating

8.7

Very Good

Based on 526 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9.1

Hotel Staff

9

Overall Quality

8.8
Show 210 Verified Reviews

Room Options

1/9

Studio Suite

496 sqft • 1 King

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/8

One-Bedroom King Suite - Mountain View/Non-Smoking

797 sqft • 1 King and 1 Sofabed

Accessible bath/showerAccessible by liftAccessible toiletAdditional toilet

Room Details and Photos

1/5

Premium Studio Suite with Two Queen Beds

496 sqft • 2 Queen

Accessible bath/showerAccessible by liftAccessible toiletAdditional toilet

Room Details and Photos

1/6

One-Bedroom Suite

797 sqft • 1 King or 2 Queen

Accessible bath/showerAccessible by liftAccessible toiletAdditional toilet

Room Details and Photos

1/8

sqft

Accessible bath/showerAccessible by liftAccessible toiletAdditional toilet

Room Details and Photos

Guest Rating

8.8

Very Good

Based on 417 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9.1

Hotel Staff

9

Overall Quality

8.8

Pros +

  • Amenities
  • Loved the pool and hottub. Room has a very nice kitchen. Beds were comfortable. Enjoyed the Mountain View though it was partially obstructed by a building. Laundry was free! Great access and parking. Hotel staff was very helpful. Amazing food options nearby. Close to downtown. Even stayed an extra night to enjoy it more!
  • The bed was very comfortable & the room spacious. The silverware, dinnerware and cooking utensils were adequate. The service staff whom I encountered were always pleasant and helpful.

Cons -

  • Pillows
  • Beds were a little too close, especially the one closest to the window, you couldn’t get along side it. Lights were all daylight and way too bright on the living side. Could use a rolling desk that could be used to eat at, but rolled under cabinets when you’re not using it. Didn’t like the hard floor to carpet floor transition. Bathroom was not very private with respect to the room layout.
  • I (74 yrs old) was injured (a hard fall) as I stepped out of the elevator on my floor - the plank flooring directly outside the elevator door had apparently just been mopped and was very wet, and as a result I went flying. No 'caution wet floor' or sign of any kind was evident to alert someone to the hazard. I did report it to the front desk and later, when the floor was already dry, a 'wet floor' sign appeared. Other than an after the fact sign put in place, there was no follow up or concern expressed by management.

Business Traveler (19)

Solo Traveler (28)

Traveling as Couple (172)

Family with Young Children (29)

Group Traveler (24)

Total (450)

8.0

Amy

Posted on: 2-23-2026

Amenities

Pillows

9.0

Sera

Posted on: 2-8-2026

Loved the pool and hottub. Room has a very nice kitchen. Beds were comfortable. Enjoyed the Mountain View though it was partially obstructed by a building. Laundry was free! Great access and parking. Hotel staff was very helpful. Amazing food options nearby. Close to downtown. Even stayed an extra night to enjoy it more!

Beds were a little too close, especially the one closest to the window, you couldn’t get along side it. Lights were all daylight and way too bright on the living side. Could use a rolling desk that could be used to eat at, but rolled under cabinets when you’re not using it. Didn’t like the hard floor to carpet floor transition. Bathroom was not very private with respect to the room layout.

8.0

Linda

Posted on: 1-31-2026

The bed was very comfortable & the room spacious. The silverware, dinnerware and cooking utensils were adequate. The service staff whom I encountered were always pleasant and helpful.

I (74 yrs old) was injured (a hard fall) as I stepped out of the elevator on my floor - the plank flooring directly outside the elevator door had apparently just been mopped and was very wet, and as a result I went flying. No 'caution wet floor' or sign of any kind was evident to alert someone to the hazard. I did report it to the front desk and later, when the floor was already dry, a 'wet floor' sign appeared. Other than an after the fact sign put in place, there was no follow up or concern expressed by management.

10.0

Layna

Posted on: 1-29-2026

Clean, big comfy bed, Sparkling pool & hot jacuzzi, friendly service

Top Amenities:

Free Internet AccessFree ParkingSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services

Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

Candlewood Suites - Asheville Downtown By IHG

49 Tunnel Road, Asheville, NC

Top Hotel Destinations

$95
per night