Americas Best Value Inn & Suites Helena

Comfortable bed, lots of pillows

1. Paper thin walls 2. inadequate bedding (thin top sheet and a plasticky-feeling thin bedspread--nothing else).

Shower

Cleanliness, smell of urine, mold

Location and price

Outside trash

Yes it was filthy the sheets were not clean the bedding wasn't clean the walls were gross everything was gross

Honestly, nothing.

Everything. The room was terrible. It was dirty, the shower barely worked, the front door didn't close all the way. The front desk wasn't willing to fix anything or help in any way. People were doing drugs all around the motel and it looks like a landfill

The view of the mountains

Absolutely everything. This place is a total dive, very unsafe and very unclean.

Price

The toilet didn't have a handle to flush the toilet with. The fridge was tiny and made a lot noise and kept me up. The bathroom sink had no stopper or water pressure. It only trickled.

The fact I didn't stay there

Filthy, homeless camp, drug infested, rooms were not even cleaned.

Dirty room tv didnt work they didnt have reservation and we're eating and couldn't be bothered to help. They weren't friendly and the office smelled bad and the room.with no TV and dirty sheets .

Poor staff. Dirty room , didnt want to help during eating and no TV wasnt worth the money.

It had a pool but, it was to cold to use it

It seemed like everybody staying there actually lived there not many travelers

Nothing!

Sketchy neighborhood, crappy furniture, saggy mattress, bad location, not real clean, and the cleaning the did do was so overpowering with bleach it smelled like they were covering a crime scene instead of cleaning! Burned eyes & nose entering the room.

the experience was unacceptable. The room had exposed electrical wiring, mold in the ceiling, broken door lock, and filthy bedding. Power went out multiple times, and the AC barely worked. These conditions were unsafe and unsanitary.

Bed was firm

The staff was unfriendly and not helpful.

Nothing. A lot of homeless people live here. And it’s dirty. The walls inside are filthy.

I didn’t have a remote for the television for 3 days.

Nothing to like

I canceled my reservation after finding out employees were scamming people, stealing their items and selling drugs on the premises as well as breaking into rooms. I was still charged after being told I wouldn't be charged and now no one will answer calls.

Lots of homeless folks hanging around and unfriendly counter person. Overcharged on my debit card as well

Absolutly nothing. want my money back honestly. Rude staff don't know anything about anything barely could talk english the room was disgustingly filthy there was hair everywhere fairly inny furniture in the room and the neighbors were lots all night

I liked nothing

Bullet hole in the floor, holes everywhere. Blanket had cigarette burns. Doors didn?t lock. Was dirt everywhere. It was so bad I felt so unsafe I changed hotels within 5 minutes of being there.

I booked double family room cuz of descriptions online but it was nothing like that. We were there for dental procedure for my daughter so I wanted a peaceful comfortable room. It was just a regular room with 2 beds and 1 was bigger&taller then other

The friendly and helpful staff.

It was in a secluded area. Had I been by myself or with a child, I would have been uncomfortable.