Hampton Inn & Suites Minneapolis West/Minnetonka

Updated, friendliness of staff, breakfast buffet had ample variety and was laid out nicely so there wasn't congestion.

Clean, quiet, and well located. Cheerful helpful staff.

Hotel was clean, staff was friendly, excellent breakfast options and close to many things.

The front office staff was always cheerful and accommodating, no matter what time of day or night I dropped by.

The hot breakfast items were cold. I don't know what time I should have gotten there for the eggs or ham to be hot. The coffee in the urn was barely luke warm.

Service and breakfast

Air/heating set up for room. Room very hot with no heat on in winter on 2nd floor so had to turn A/C on to cool to 70 deg. It was 10 deg outside so as unit kicked on during night you would freeze while the unit blowed directly towards the bed until it k

I loved the hotel room size. It was also nice and quiet and exceptionally clean!

I really can't think of anything that bothered me.

Very friendly and competent staff. The whole place was immaculate. Breakfast food was tasty and warm.

It's a little bit tricky to get to off of 394.

The super friendly, helpful staff, the room and breakfast. :-)We loved everything and would definitely stay there again.

Dislike is tough, but we were not crazy about the coffee. I know - 1st world problems.

Cleanliness

The mattress for the fold out bed was much akin to cardboard

Good value for a nice environment.

Hot breakfast

Location

Very friendly staff

Kips

Friendly

Free wi didn’t work when we tried to login but the gentleman at the front desk got us logged into another wi fi account!

The people in the room next door (305?) partied until 4 am. Never called the front desk so you were not given the opportunity to correct.

No frills. Very comfy bed. Clean and well kept. Staff are nice.

Minor gripe only but not much food/bev selection late night.

Breakfast was amazing and the staff was able to bring us extra towels for our room.

Our room was cluttered but not bad, and we were leaving for a convention on Saturday. We expected housekeeping to come clean our bins and exchange towels for our room. We came back and it was still the same. Our sign was not on the front door so housekeeping can enter our room and service it. Please clean our room well next time. Thanks!

I arrived an hour before 3 pm check in on my way to a funeral. My room wasn't available yet but I was able to store my luggage in the staff area and come back hours later to check in. The new staff member, Emily, said that she was expecting me and later texted me to see if everything was okay in my room. That was a nice touch.

I wasn't able to find anywhere to charge my phone. I have come to expect lamps with data plug in. I had forgotten my charger at home and only had my car charging cord.

Breakfast was good but it was a busy weekend and it needed more frequent restocking and cleaning

The pool area was just ok