Days Inn by Wyndham Austin

Plenty of room for parking, especially with trailers!

Great location

Direct TV was horrible

Cleanliness, comfortable bed, location

I liked everything.

The location was great! It is surrounded by food places, shopping, and just a few blocks from Interstate 90. It's also very close to Austin attractions. If you are just looking for a place to sleep at night, this is a good place to go.

The room was much smaller than anticipated. Our room was full of fruit flies and the second night, we killed a big cockroach near the bathroom. The whole place smelled bad. The floor in our room never looked like it was swept. The back door of the hotel was supposed to be locked at all times and should have only been able to be opened with our key card, but it was never locked, you could just pull it open. They only seve cold breakfast. The second morning, they were "out" of almost everything. The front desk staff had poor customer service and seemed preoccupied and not available to help. I was asked to initial a form that said no pets were allowed in the hotel and the second day someone checked in with a huge dog that was not a service animal! Next time I visit ill.pay a little extra for a different place!

The location was perfect for what we needed. We were there for a funeral so the location to travel between Austin and Brownsdale was nice.

We arrived early and noticed a charge on my card in the amount of $139.48, so I thought maybe we could check in early as well since they already charged my card. The receptionist stated that it was not a charge but a pre-auth (which it wasn’t because it went through) and that they do not do early check-ins. Which is fine. So come 3pm, we come back to check-in with the rest of our family who is staying on the first floor. They asked if they had a room available on the first floor and the receptionist said no they don’t, then two other people checked in right next to me with and she offered them the first floor rooms. So we are checking in and they charge my card again $139.48, so total of $278 now, then try and charge my card again for $275 which didn’t work. They kept saying I owe $275, I showed them that they charged my card twice now and it went through. Then they said they were going to reimburse me $139.48. That did not happened. They kept trying to charge my card an additional 7 times when they already charged me twice for the room. Finally they let us into the room and I go to unpack and there is hair all over the bathroom tub, floor, and counters. The towels were stained with blood. Just a horrible experience all over!

Wonderful, inviting staff. Very clean rooms. Breakfast could use some work , otherwise it was a very good stay.

Breakfast could use some work

Friendly host at check-in. Location is great.

Keycard didn't work and had to go back to the front desk.The hair blow dryer in my room did not work. Nobody had changed the clock in the room after Daylight Saving time, so it was an hour off. Breakfast is very basic/minimal.

Friendly host at check-in. Location is great.

Keycard didn't work and had to go back to the front desk.The hair blow dryer in my room did not work. Nobody had changed the clock in the room after Daylight Saving time, so it was an hour off. Breakfast is very basic/minimal.

The room was very clean. It smelled very nice. The temperature was at a comfortable setting instead of being too cold or too hot.

The manager on duty was amazing. She helped us out tremendously.

Quick and helpful service, attentive staff.

Was in a connecting room, but hey, it happens.