2.5 Star Hotel

Holiday Inn Express & Suites Southgate - Detroit Area By IHG

13333 Heritage Center Dr., Southgate, MI - United States
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Holiday Inn Express & Suites Southgate - Detroit Area By IHG
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About

At Holiday Inn Express & Suites Southgate - Detroit Area By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Southgate (MI) with ease by utilizing the services provided by taxi and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the laundromat and laundry service provided at Holiday Inn Express & Suites Southgate - Detroit Area By IHG.Desire to unwind? Make the most of your visit at Holiday Inn Express & Suites Southgate - Detroit Area By IHG with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Holiday Inn Express & Suites Southgate - Detroit Area By IHG.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Holiday Inn Express & Suites Southgate - Detroit Area By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. At Holiday Inn Express & Suites Southgate - Detroit Area By IHG, each day commences with a scrumptious breakfast offered at no additional cost.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Holiday Inn Express & Suites Southgate - Detroit Area By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Holiday Inn Express & Suites Southgate - Detroit Area By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Holiday Inn Express & Suites Southgate - Detroit Area By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest Rating

8.5

Very Good

Based on 456 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9.2

Overall Quality

8.6
Show 242 Verified Reviews

Room Options

2 Queen Standard Comm Mobil Access Roll Shower

sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

King Hearing Accessible Non-smoking

270 sqft • 1 King

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/2

Specialty Room

270 sqft • 1 Single

Coffee/tea machineDeskInternet accessMicrowave

Room Details and Photos

1/4

Standard Room

270 sqft • 1 Double

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/4

King Suite

603 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Guest Rating

8.5

Very Good

Based on 467 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9.2

Overall Quality

8.6

Pros +

  • Great room layout and comfortable mattresses. Staff was very professional and accommodating.
  • breakfast was good
  • Everything was as expected at the facility. It was clean, good location, had the amenities I was looking for: pool, breakfast included.

Cons -

  • CHARGED 3X FOR STAY....THE ADDITIONAL CHARGES TO MY CREDIT CARDS (YES, I SAID CARDS)...I had prepaid for my room through booking.com, and was asked for a $50 US deposit upon arrival (which I learned was not required as per booking.com) and gave them a different credit card for that. When I got home, I saw two pending charges on my VISA, when I contacted the hotel, they said it was due to a new system they have and I would be credited back...A day later the charge for the room was posted and I was credited back the funds (at a lesser exchange rate)....(OUT $7.00), Then when going over my other card, I noticed the hotel charged that one as well!!!! A charge of $130. CA, even though i had already prepaid with booking.com. I did attempt to contact the hotel again via email and phone call, but to date have NO response...Still need a FULL refund of $130.00 CA on that card. This had caused me great stress and frustration... i would suggest that 1. Don't use different cards. 2. If a deposit is required use CASH. 3. If using a third party eg. booking.com, etc, know their conditions with the hotel. PLUS - When I looked at the website to see what time the pool opened up, it said 6:00 am. However, when I got up, got ready and went to the pool at 7 am, the time on the door said 8:00 a.m. This was disappointing because I enjoy a morning swim and had to leave at 8 a.m. When I brought this up to the desk clerk, he said it was probably a type o, on the website. I did ask if I could swim, and he said, "Unfortunately, no." (Which I understand). But then, he alerted a security guard about my disappointment with the pool being closed, which I didn't understand. Everything turned out fine, I just went about my morning, had breakfast and left.
  • N/A. I have on complaints.

Top Quotes:

"Coffee was excellent."

"The bed was amazing."

"Good value."

Business Traveler (49)

Solo Traveler (64)

Traveling as Couple (115)

Family with Young Children (137)

Group Traveler (28)

Total (240)

10.0

Shezz

•

Posted on: 2-6-2026

Great room layout and comfortable mattresses. Staff was very professional and accommodating.

8.0

Reiner

•

Posted on: 1-22-2026

breakfast was good

3.0

Loretta

•

Posted on: 1-16-2026

Everything was as expected at the facility. It was clean, good location, had the amenities I was looking for: pool, breakfast included.

CHARGED 3X FOR STAY....THE ADDITIONAL CHARGES TO MY CREDIT CARDS (YES, I SAID CARDS)...I had prepaid for my room through booking.com, and was asked for a $50 US deposit upon arrival (which I learned was not required as per booking.com) and gave them a different credit card for that. When I got home, I saw two pending charges on my VISA, when I contacted the hotel, they said it was due to a new system they have and I would be credited back...A day later the charge for the room was posted and I was credited back the funds (at a lesser exchange rate)....(OUT $7.00), Then when going over my other card, I noticed the hotel charged that one as well!!!! A charge of $130. CA, even though i had already prepaid with booking.com. I did attempt to contact the hotel again via email and phone call, but to date have NO response...Still need a FULL refund of $130.00 CA on that card. This had caused me great stress and frustration... i would suggest that 1. Don't use different cards. 2. If a deposit is required use CASH. 3. If using a third party eg. booking.com, etc, know their conditions with the hotel. PLUS - When I looked at the website to see what time the pool opened up, it said 6:00 am. However, when I got up, got ready and went to the pool at 7 am, the time on the door said 8:00 a.m. This was disappointing because I enjoy a morning swim and had to leave at 8 a.m. When I brought this up to the desk clerk, he said it was probably a type o, on the website. I did ask if I could swim, and he said, "Unfortunately, no." (Which I understand). But then, he alerted a security guard about my disappointment with the pool being closed, which I didn't understand. Everything turned out fine, I just went about my morning, had breakfast and left.

8.0

Kimberly

•

Posted on: 1-4-2026

Drivers are courteous and on time. All Front Desk staff on All Shifts are courteous and helpful. Housekeeping and Kitchen staff and attendants are excellent. 5 stars

N/A. I have on complaints.

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Wheelchair accessible

location

Holiday Inn Express & Suites Southgate - Detroit Area By IHG

13333 Heritage Center Dr., Southgate, MI

Top Hotel Destinations

$148
per night