2.5 Star Hotel

Quality Inn Gaylord

137 West St., Gaylord, MI, United States View Map

Quality Inn Gaylord1/28
Quality Inn Gaylord photo 2
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Quality Inn Gaylord

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About

The Quality Inn Gaylord hotel is directly off Interstate 75 and centrally located in downtown Gaylord, within walking distance of several local restaurants, bars and unique shopping experiences. The Gaylord-Otsego County Airport is only one mile away. This hotel is also close to popular points of interest, including, Boyne Mountain, Call of the Wild Museum, Treetops and Garland golf resorts, Otsego Lake and Otsego Club ski area. Gaylord is well known for its many world-class golf courses and is known as Golf Mecca. Many Golf Mecca courses are within 45 minutes of the hotel. The hotel offers customized golf packages at any of the local mecca courses. There are 400 miles of groomed snowmobile trails surrounding Gaylord that are directly accessible from the hotel. Boyne Highlands and Garland ski areas are within a 45-minute drive. Cross-country ski trails are also offered at all the local ski resorts. The Mackinac Bridge, and Turtle Creek, Odawa and Kewadin casinos are about one hour away. There are a wide variety of restaurants and cocktail lounges located in the area. The on-site restaurant and lounge, Gino's Restaurant, specializes in Italian cuisine and offers daily lunch and dinner specials. All spacious guest rooms and suites include upgraded bedding, hair dryers, irons and ironing boards. Some rooms include whirlpool bathtubs. Guests of theI hotel will also enjoy amenities like, free hot breakfast in our restaurant, free wireless high-speed Internet access, free local calls and a game room. Business travelers will appreciate access to copy and fax services. There are also banquet and meeting room facilities that can accommodate most events and business functions

385 Reviews

5.3Fair
Cleanliness
5.3
Staff
6.7
Location
7.2

What Guests Say

  • “Convenient location.”
  • “The staff was very friendly and helpful.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Pets Allowed
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

2 Queen Beds Nonsmoking1/2

2 Queen Beds Nonsmoking

323 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Carbon monoxide detector
Queen Room with Two Queen Beds - Non-Smoking1/4

Queen Room with Two Queen Beds - Non-Smoking

323 sqft • 2 Queen

  • Air conditioning
  • Bath or Shower
  • Coffee/tea machine
  • Free Wifi
King Room1/4

King Room

323 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Coffee/tea machine
  • Free Wifi
King Room - Accessible/Non-Smoking1/4

King Room - Accessible/Non-Smoking

323 sqft • 1 King

  • Accessible room
  • Accessible toilet
  • Air conditioning
  • Bath or Shower
Queen Room - Non-Smoking1/3

Queen Room - Non-Smoking

323 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Coffee/tea machine
  • Hair dryer
1 King Bed, Nonsmoking1/3

1 King Bed, Nonsmoking

1 King

  • Air conditioning
  • Bath or Shower
  • Closet
  • Coffee/tea machine

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.3
    Fair

    Based on 385 reviews

    Location

    7.2

    Cleanliness

    5.3

    Staff

    6.7

    Overall Quality

    4.5

    Pros +

    • Location
    • Access to snowmobile trail and the continental breakfast
    • Nothing to like it’s filthy

    Cons -

    • The staff was not friendly other then the housekeeping, the hotel room was not clean. Debris on the floor in the room, the halls smelled of mildew.
    • The hotel has a smell like rotten eggs . Our room had the windows in the hall open so it was not to bad however they did not have screens in them . Breakfast was limited and almost all of the tables were dirty. Only positive is the 8ft pool but no towels
    • No hot tub
    Business Traveler (21)Solo Traveler (44)Traveling as Couple (147)Family with Young Children (118)Family with Teens (1)Senior Traveler (2)Group Traveler (34)Total (339)
    2JanPosted on: 10-13-2026

    Location

    The staff was not friendly other then the housekeeping, the hotel room was not clean. Debris on the floor in the room, the halls smelled of mildew.

    3StephanniePosted on: 9-9-2026

    The hotel has a smell like rotten eggs . Our room had the windows in the hall open so it was not to bad however they did not have screens in them . Breakfast was limited and almost all of the tables were dirty. Only positive is the 8ft pool but no towels

    10KristiPosted on: 2-11-2026

    Access to snowmobile trail and the continental breakfast

    No hot tub

    2JohnPosted on: 10-27-2025

    Nothing to like it’s filthy

    It’s filthy staff is not pleasant loud disgusting

    9GeorgePosted on: 10-17-2025

    PRICE was great 2nd time I have stayed there not the best and not the worst nice place for a place to sleep nice pool and breakfast

    1Verified guestPosted on: 7-29-2025

    Door hard to open. Bedspread stained. Headboards had big paint splotches. Outside door never locked

    See above

    1Verified guestPosted on: 7-8-2025

    Tv did not work in room. Hot tub out of of order. Cold biscuits and curdled half & half / creamer for breakfast. We dumped it and had to go buy breakfast. Free continental breakfast was one of the amenities we looked for.

    7TammiePosted on: 7-1-2025

    Swimming pool

    Down stairs ice machine location smelled like human urine.

    2Verified guestPosted on: 5-12-2025

    Some of the staff was nice. The breakfast basically had sugar/carb stuff. No proteins except for mini cups of peanut butter.

    Unfortunately, I had to stay 2 different nights unexpectedly; using 2 different rooms. Both rooms and the hallways smell terrible. No proper ventilation. The room I had on the lower floor smelled like a dead mouse. This place is a dive.

    1VictoriaPosted on: 5-3-2025

    The hotel is filthy, entrance has pipes of trash, rooms are not very clean, chairs are stained with white and dark brown marks. Bathroom disgusting the of the commode was full of dead bugs, window full of trash and rusty. The parking lot dark no lights

    2SusanPosted on: 4-21-2025

    At the entry was a blanket apology for remodeling mess. Everywhere we went was partly old/damaged or remodeled, always some of each in all spaces. Our room still had an old sofa that was smeared with white paint.

    5RichardPosted on: 4-15-2025

    Cable tv

    I only booked this particular hotel because they have an indoor hot tub. When i checked in, i was informed that their hot tub was not working. (After i worked outsode in the cold all day long, that?s all i looked foward to).

    10JeffreyPosted on: 3-20-2025

    Hot breakfast.

    Coming off the main road it is somewhat difficult to gauge where the hotel?s intended entrance is, at night anyway. Perhaps some additional signage would help right off the main thoroughfare.

    9TiffanyPosted on: 3-17-2025

    Very clean and quiet.

    The bed was the worst I've ever tried to sleep on. You could feel every spring, it was both stiff and bouncy somehow. I barely slept and woke up sore. Even just a good mattress topper would have made a difference.

    3KelliePosted on: 3-4-2025

    The rooms were clean

    The hot tub we could not use because it was filthy there was scum on top of the water nobody could get in the hot tub.

    6PhilipPosted on: 1-27-2025

    Location, desk staff, price, breakfast setup

    Pool still was not fixed over a month later. Furniture in rooms needs a good cleaning. Needs better windows lots of road noise Was first given a room that was not cleaned by house keeping. Power plugs out side do not work, need for - temp diesel trucks

    8JohnPosted on: 1-7-2025

    Very inexpensive for a large king room with sofa, microwave, and refrigerator. It had a good breakfast with waffles, bagels, muffins, apples, but no eggs or bananas.

    It didn't matter to me but the pool closed because it was being cleaned. The hallways were cold and the room was cold upon entry and needed some time to warm up.

    9PhilipPosted on: 12-10-2024

    Great place to stay for the price, great staff and clean rooms. Breakfast was great

    Was a little noisy but overall not nad

    8Verified guestPosted on: 11-19-2024

    Great location

    Older hotel. The walls were very thin. Heard the people talking next door. 3 am across the hall a small dog was barking for awhile.

    10Verified guestPosted on: 10-22-2024

    Quiet; very friendly cleaning crew in the morning; good price

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Indoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    Location

    Quality Inn Gaylord

    137 West St., Gaylord, MI

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