Red Roof Inn Hagerstown - Williamsport, MD

The staff was great!

The motel had several health and safety problems. There were 5 light bulbs that seeded to be replaced in front of my room, on the walkway adjacent to my room, and on the stairway. The curtain blinds did not cover my windows.

Location

Floor was very dirty. Found a bra strap in the bed

Comfortable and clean. Very nice desk clerk. Best rates for the area

Tell guests that the a/c controls are on the wall.

Near food and grocery. The nightshift female employee was very nice.

Male maid was very pushy. When extending stay he demanded our towels and trash which the trash had already been taken out. We had been there a night so towels weren't dirty yet but did not check the rest of our stay. Wifi does not work, neither ur cell.

Clean rooms lady at check in was vEry nice

We didn't stay after several hours doors were blaming people shouting and it sounded like someone got slammed against the wall

The staff were nice but that?s it. You can tell they?re trying to make it better.

Bed super soft not in a good way, low to the ground. Looks sketchy outside. Construction going on until about 7/8pm. Hair dryer didn?t work, but they had another available. Just felt like it needed a good deep clean.

They gave me a Non-smoking room, but the room smelled of smoke and drugs. Not at all good. I requested to change the room, but they did not.

Staff was nice and the hotel was quiet. Pet friendly.

Mattresses need updating, springs were loud and not very comfy.

Location and price

Needs cleaner & more numerous towels for the bathroom.

Location and price

Needs new bed sheets and bed spreads

Location & price

Needs cleaner towels..

Woman at check in was nice

Couldn't get wheelchair in bathroom. Insulted by staff

Strong water pressure in the shower. Refrigerator works well.

Dirty, bugs in ceiling lights, black mold in shower, smelled like Marijuana, bath towels are too small, loud AC/heater, too many dogs around guests with no animals, entry doors in bad shape with knob installed upside down

Location price takes pets clean quiet

The booking was easy and front desk people were pleasant.

This motel received a 7 rating ¿others with 5-6, so even though discounted rate, I thought it to be a clean safe stay for a short traveling stop. The toilet had urine on it and I did not feel safe at the location. It was a walk to car, not by door.

The staff and location

Towels aren't new and there was dirt particles underneath the bottom 4 pillows, which led me to wonder when the last time the bed was changed?

Location

Dogs in the rooms, no breakfast, old furnishings, bad room smell

They had a room available

The bed and pillows smelled like body odor. The bed was so hard that I probably would have been more comfortable on the floor. The menu, channel guide paper and remote were so dirty and sticky that they stuck to the sheets.

Quiet location

Walls were dirty. no hot water.roaches in room

Our bed was very comfortable, plenty of pillows,Has a microwave a refrigerator, coffee maker,blow dryer,iron and ironing board, The staff was very friendly