4-Star Hotel

Hotel Indigo Baltimore Downtown

24 West Franklin Street, Baltimore, MD - United States

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^$206

per night

4-Star Hotel

Hotel Indigo Baltimore Downtown

24 West Franklin Street, Baltimore, MD - United States

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Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly

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Guest Rating

8.5

Very Good

Based on 892 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9

Hotel Staff

8.8

Overall Quality

8.5

Show 75 Verified Reviews

About

This hotel is located in Baltimore and is within a 5-minute walk of Mt Vernon Place Historic District. This hotel offers free Wi-Fi and a coffee maker in every room. Rooms at Hotel Indigo Baltimore Downtown include ironing facilities and a safety deposit box. The rooms also have cable TV. Hotel Indigo Baltimore Downtown was built in 1907 and was originally the city’s YMCA. Guests at the hotel can dine in Poets - Modern Cocktails and Kitchen, which features a daily hot breakfast, lunch and dinner. Hotel Indigo Baltimore Downtown is within a 5-minute walk of Basilica of the Assumption and Charles Street, which features shopping and dining. Baltimore’s Inner Harbor is 1 mile from the hotel. Johns Hopkins Hospital is 2 miles away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees. Guests under 21 years old can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Health Services

Airport Shuttle

Restaurant

Fitness Center

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)

Daily disinfection

Facilities for disabled guests available

Fitness center

Free Wi-Fi

Hygiene certification

Kid-friendly dining

Non-smoking property

Pets allowed (charges may apply)

Professional cleaning services

Refrigerator

Restaurant(s)

Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 892 reviews

Location Of Hotel

8.4

Hotel Cleanliness

9

Hotel Staff

8.8

Overall Quality

8.5

Pros +

Always a great stay at Indigo.
The room was spacious
Location

Cons -

Nope.
Terrible customer service.
The property is just not nice, the front desk staff were not very pleasant, and the parking situation is absolutely horrible

Top Quotes:

"Sleek."

"The atmosphere is fantastic. "

"An awesome remodel of an old YMCA, and trust me when I say they did this up right. "

Business Traveler (142)

Solo Traveler (228)

Traveling as Couple (388)

Family with Young Children (155)

Family with Teens (18)

Senior Traveler (3)

Group Traveler (84)

10

4/23/2025

Always a great stay at Indigo.

Nope.

1

4/1/2025

Terrible customer service.

7

3/15/2025

The room was spacious

The property is just not nice, the front desk staff were not very pleasant, and the parking situation is absolutely horrible

5

3/11/2025

Location

The rug had just been laid down. It was not done well as part of the rug went up the wall and the other side curled in the walkway creating a tripping Hazzard. The metal frame from the bed was not installed correctly and sharp metal juts out.

Room Options