2.5 Star Hotel
Hampton Inn West Springfield
About
Comfortable Accommodations Hampton Inn West Springfield in West Springfield offers family rooms with free WiFi, a seasonal outdoor swimming pool, and a fitness room. Guests enjoy a lounge, elevator, 24-hour front desk, daily housekeeping, and free on-site private parking. Delicious Breakfast A continental, American, or buffet breakfast is served with warm dishes, juice, fresh pastries, and fruits. The property provides streaming services, tea and coffee makers, hairdryers, refrigerators, microwaves, showers, and TVs. Convenient Location Located 13 mi from Bradley International Airport, the hotel is near Eastern States Exposition Center and The Big E, both 3.7 mi away. Other attractions include Wintonbury Hills Golf Course and Amherst College, each 22 mi distant.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Room - Mobility Access/Non-Smoking
sqft • 1 King
Room Details and Photos
King Room with Sofa Bed and Study - Non-Smoking
sqft • 1 King and 1 Sofabed
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
sqft • 2 Queen
Room Details and Photos
1 Queen Mobility/hearing Access Tub Nosmok
270 sqft • 1 Queen
Room Details and Photos
2 DOUBLE MOBILITY ACCESS ROLL IN SHOWER NS
270 sqft • 2 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Nothing
- AT LEAST I HAD A ROOM AFTER MY RESERVATION WAS MESSED UP
- The room was nice
Cons -
- The room, toilet didn't work. Shower was poor.
- The surprise deposit .
- The usual "we don't clean rooms daily" nonsense since Covid. Excuses of staff shortages, environmental conservation, health safety, etc. It's about the corporate bottom line. For the price you pay, I wish they'd go back to daily cleanings.
Business Traveler (42)
Solo Traveler (70)
Traveling as Couple (106)
Family with Young Children (92)
Family with Teens (5)
Senior Traveler (2)
Group Traveler (23)
Total (185)
David
•Posted on: 9-3-2025
Nothing
The room, toilet didn't work. Shower was poor.
John
•Posted on: 1-31-2025
AT LEAST I HAD A ROOM AFTER MY RESERVATION WAS MESSED UP
Jared
•Posted on: 12-2-2023
The room was nice
The surprise deposit .
Verified Hotel Guest
•Posted on: 12-2-2023
Clean room, friendly staff, nice location.
The usual "we don't clean rooms daily" nonsense since Covid. Excuses of staff shortages, environmental conservation, health safety, etc. It's about the corporate bottom line. For the price you pay, I wish they'd go back to daily cleanings.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
The property does not allow cats as part of the pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Jul 9, 2026 until Fri, Jul 31, 2026 A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
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