3-Star Hotel

The Black Swan Inn, Ascend Hotel Collection

435 Laurel Street, Lee, MA - United States
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The Black Swan Inn, Ascend Hotel Collection
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  • Policies
  • Amenities
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$111
per night

3-Star Hotel

The Black Swan Inn, Ascend Hotel Collection

435 Laurel Street, Lee, MA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.4

Very Good

Based on 680 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

9.1

Overall Quality

8.4

Show 73 Verified Reviews

About

The Black Swan Inn, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Inn, Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are nonsmoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. You must show a valid photo ID and credit card upon check-in.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.4

Very Good

Based on 680 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

9.1

Overall Quality

8.4

Pros +

  • Clean and very friendly.
  • Cleanness
  • Staff and cleanliness

Cons -

  • The room walls and door are paper thin. I was next to an entry, the breakfast room, coffee station and could hear like I had no door to my room.
  • Very slippery bathtub?accident waiting to happen. Mildew in bathtub.
  • Some areas of the hotel need some fixing.

Top Quotes:

"Comfortable beds, nice view on the lakeside."

"Breakfast was varied and very good."

"Location, location, location."

Business Traveler (17)

Solo Traveler (55)

Traveling as Couple (437)

Family with Young Children (158)

Family with Teens (13)

Senior Traveler (16)

Group Traveler (80)

10
9/15/2024
Clean and very friendly.
9
9/10/2024
Cleanness
The room walls and door are paper thin. I was next to an entry, the breakfast room, coffee station and could hear like I had no door to my room.
8
8/6/2024
Very slippery bathtub?accident waiting to happen. Mildew in bathtub.
8
7/14/2024
Staff and cleanliness

Room Options

1/5

Double with 2 Double Beds - Non-Smoking

sqft • 2 Double

Air conditioningClosetDeskFree Wifi

Room Details and Photos

1/5

King Room - Non-Smoking

173 sqft • 1 King

Air conditioningClosetDeskFree Wifi

Room Details and Photos

1/7

Non- Smoking 2 Queens

216 sqft • 2 Queen

Air conditioningAlarm clockBlackout curtainsCarbon monoxide detector

Room Details and Photos

1/4

Guestroom

248 sqft

Air conditioningAlarm clockClosetDesk

Room Details and Photos

1/5

Queen Room

sqft • 1 Queen

Room Details and Photos

1/4

Double Lake View

sqft • 1 Double

Lake/river view

Room Details and Photos

Location

The Black Swan Inn, Ascend Hotel Collection

435 Laurel Street, Lee, MA