Inn On The Square

Everything. Just everything. We hope to be back soon :)

I can't think of 1 single thing to "complain" about truthfully.

We arrived at your door step Saturday 2/7/26 due to the cancellation of the Steamship. There was one young man taking care of numerous room needs and frustrated people (not because of him). He handled this difficult assignment with poise and patience. After a 30 minute wait to check into a room booked online, we found ourselves is a spacious, very clean room in the annex!

A second person helping with check-ins would have made sense and alleviated the stress of those waiting. The boats were cancelled by 3:30, so there was the entire afternoon to give him some respite.

Location

Room wasn’t really clean and strange smell

The location was perfect to where we needed to be for our visit. The room was pleasant, clean and met our expectations.

When we arrived, we brought our luggage to the lobby, thinking we were lodging in the main building. The staff person was not as welcoming as expected after a long travel, but the person was efficient. When we learned that not only did we have to pay for an amenities fee that included many features we did not use, and then had to carry our belongings back out to parking lot where the other building was located, was a little surprising. There was no help from staff or suggesting to use a cart if it existed. If only we had a note to tell us beforehand that we will be staying in the other "cottage" building, we would have left our luggage in the car. We have stayed here many times in the past, and we plan to use this hotel in the future but sure hope this is not an indication that the hotel is not doing well with these types of hospitality guests expect to see at their arrivals.