Comfort Inn & Suites Wichita Northeast

Location is perfect

The room was extremely damp and musky. The pool was hotter than the hot tub

It was very clean. The staff was very polite and professional.

Great location

Parking was small

ROOM WAS GREAT. BED COMFORTABLE. ROOM CLEAN. STAFF GREAT. BREAKFAST WAS GOOD.

ROOM SMELLED MUSTY. NEED CARPET EITHER REMOVED OR UPDATED. FRIDGE FROZE MY DRINK. AC DIDNT WORK AS WELL. WISH THE POOL AND HOT TUB HOURS WERE LONGER BC DID NOT GET TO USE IT DUE TO GOT BACK AFTER 10P.NEED TO PROVIDE LIQUID SHOWER SOAP NOT A BAR.

The location was the only good thing about the good thing about this property

It was very outdated and dirty

Rooms were very spacious. The whole place was well kept and clean. Big open lobby and breakfast area. Great breakfast ? made to order omelets, waffles, biscuits/gravy, sausage, cereal, yogurt, muffins, bagels, eggs, plenty of coffee. Staff was really on top of things to ensure nothing ran out. Lobby had lemon water always, great because it was hot outside! Beds were comfy. Plenty of towels in bathroom. Carpet was soft. Very spacious rooms.

I loved that the pool is indoor outdoor heated and hot tub the price was decent. Location is great too.

We specifically booked this hotel because of the hot tub and pool. I had booked another room elsewhere and changed it to this hotel because of the amenities. As you are aware the hot tub is down . Fine. We go up to our room to make sure things look fine (they did) this is a pretty nice hotel. However as soon as we got off the elevator all we could smell was weed. My wife went down at 4 am to get something from the car and extra pillows and she found someone sleeping on the sofa. I’m assuming it was the employee because no one was at the counter to help her. Idk if you know this or not but your showers are incredibly slippery. My wife slipped and almost fell getting into the shower even with the floor mat which was also slippery. Whoever the female is working the front end this morning was incredibly rude when she hollered across the lobby to tell us that “it’s not open yet! 6:30 the lights not on” we didn’t realize because someone else made their plate already we thought the light was just off which is why I was looking for a switch when she yelled. 12/15 6:27 am . If you look for proof of this you’ll find her sitting on the couch doing nothing. While the male employee was also standing at the counter talking to her. This is important because of the picture. If you have time to sit around doing nothing you have time to clean. That restroom is the FRONT PUBLIC bathroom. As a business it should be clean 100% of the time. It’s in the front it’s a business. I understand it’s probably unrealistic for it to be cleaned 100% of the time seeing as it’s also the pool bathroom and people should be able to clean after themselves however that’s not the case people are gross. I don’t even care about the high up surfaces that are hard to reach or aren’t ideal to clean regularly. I’m just making a point.

Spacious room

Parking lot not enough parking in front

Spacious room

Parking lot not enough parking in front

It was mostly clean it just needed some updates to the carpet and ect... The room was spacious. The location was perfect.

The carpet was torn in several places.