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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 44 Verified Reviews
SureStay Hotel by Best Western Ottawa is a 3-star property located in Ottawa. The hotel features an indoor pool, a 24-hour front desk and free WiFi throughout the property. At the hotel, every room is equipped with a desk. Guest rooms will provide guests with a fridge. The daily breakfast offers continental, American or vegetarian options. Kansas City International Airport is 68 miles away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Hotel by Best Western Ottawa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. You must show a valid photo ID and credit card upon check-in. Local Guest's who reside within a 50 mile radius and/or Cash Paying Guest's will be required to pay a Security Deposit. Deposit amounts vary based on room type. Contact SureStay Hotel for more information. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional Charges/Deposits/Fee's may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The customer service was on point and very friendly.
- We liked location and room was spacious.
- Close to shopping
Cons -
- The hallway had a terrible smell. There was a bug crawling on floor. The only hot thing about breakfast was the usual waffle maker.
- It?s a little out dated.
- Yes, we chose hotel for continental breakfast. We went down at 6 when they opened and noone was there worker at desk. Nothing stocked. No coffee,breads,fruit,hot food etc. Only cereal,nothing put out and worker claimed he had a group that ate everything
Business Traveler (15)
Solo Traveler (29)
Traveling as Couple (61)
Family with Young Children (31)
Family with Teens (9)
Senior Traveler (6)
Group Traveler (5)
Room Options
1 King 1 Queen 1 Bedroom Suite Non-Smoking
270 sqft • 1 King
Room Details and Photos
sqft
Room Details and Photos
King Room with Queen Bed - Non-Smoking
251 sqft • 1 King and 1 Queen
Room Details and Photos
Queen Room with Two Queen Bed and Bath Tub - Mobility Accessible
sqft • 2 Queen
Room Details and Photos
King Room with Sofa Bed - Disability Access/Non-Smoking
280 sqft • 1 King and 1 Sofabed
Room Details and Photos
King Room with Bathtub - Disability Access/Non-Smoking
251 sqft • 1 Double
Room Details and Photos
Location
SureStay Hotel by Best Western Ottawa
212 E 23rd St, Ottawa, KS
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