SureStay Studio By Best Western El Dorado

Was not impressed with the breakfast

Everything there was no hot food ( eggs bacon sausage) what they did have not much of a variety

We enjoyed our stay very much, very comfortable, clean and nice employees. I would say that breakfast could include eggs. We will always stay here when in town.

Breakfast. The only thing I didn't like.

It was clean.

I chose to stay at this Days Inn based on positive reviews, but unfortunately, my experience was extremely disappointing.I had booked the room through Booking.com while on the road. In the rush, I mistakenly selected "2 adults" instead of including my 2 children in the occupancy, though I booked a room with 2 queen beds, which clearly accommodates four people. When I arrived after 10 PM, the front desk staff was not welcoming, no smile, no pleasantries, she seemed bothered that I wanted to check in. She asked, “Two adults?” The kids were in the car, but I immediately corrected her and realized m omission. She instantly became combative and accused me of lying and trying to cheat the hotel out of money. I calmly apologized for the oversight and asked how to correct it. I even checked the app and confirmed the price didn’t change when updating the occupancy—but she insisted that was wrong and chastised me for "lying," repeatedly saying I had to pay per person because it’s "more work for housekeeping."I tried to de-escalate and even apologized, again, thinking maybe she was just having a bad day, to which she snapped, "I wasn’t until you lied." I was shocked at how personally she took what was an honest mistake despite my willingness to correct it.She brought up an issue about emergencies—saying in a disaster, they wouldn’t know to look for four people. I agreed that’s valid and asked to update the record. She didn’t seem to know how at first, then eventually updated it, yet still claimed it was “a problem” because it wasn’t “written on the sheet,” so I wrote it down, but she continued criticizing me.If I were trying to deceive anyone, I wouldn’t have openly told her about the kids. I genuinely felt like I was being profiled and treated with suspicion since she seemed to have an issue with me from the start. She refused to give me her name or the manager’s contact information, and only referred to me as “lady” throughout.

I took a yogurt for breakfast.