2.5 Star Hotel
Quality Inn & Suites St Charles -West Chicago
About
Quality Inn and Suites St Charles -West Chicago is just an hour from Chicago, IL. You can tour the Fox River or cheer on the Kane County Cougars baseball team. The hotel is also near Kane County Fairgrounds, DuPage Expo Center, Grand Victoria Casino and Fox Valley Ice Arena. Parking is free and can accommodate most cars, trucks or busses. The guest room is complete with a flat-screen TV, microwave, refrigerator, hair dryer and iron. Additional amenities include free high-speed wireless internet, free daily newspaper, free hot breakfast and coffee, guest laundry services and meeting room access. A fitness center is available and guests can enjoy the outdoor heated pool. There is a 24-hour business center and access to copy and fax services. The hotel is just a few miles from downtown as well as businesses like ConAgra Foods, Ball Horticultural and Siemens.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
1 King Bed, Smoking
323 sqft • 1 King
Room Details and Photos
King Suite - Accessible/Non-Smoking
323 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Double Beds, Smoking
323 sqft • 2 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- The location was central, the bed was comfy
- The room was spacious enough for us. It was clean also
Cons -
- The Air conditioning was loud and had to be turned down very low to get it to cool
- Online it said a pool would be available. I was very disappointed that it was seasonal and not detailed on the listing. The fridge/freezer in my room did not work and the food spoiled as a result and there was a very unpleasant smell in the room.
- Musty odor in our room and the hallway. Smelled dirty in the wing we were staying in. Lobby was fine, but not the area where our room was,
Top Quotes:
"Very nice lobby, excellent breakfast."
"The employees were very helpful and courteous."
"Nicely decorated."
Business Traveler (37)
Solo Traveler (70)
Traveling as Couple (95)
Family with Young Children (60)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (19)
Total (351)
Sarah
•Posted on: 6-11-2025
Location
The Air conditioning was loud and had to be turned down very low to get it to cool
Friederike
•Posted on: 5-22-2025
The location was central, the bed was comfy
Online it said a pool would be available. I was very disappointed that it was seasonal and not detailed on the listing. The fridge/freezer in my room did not work and the food spoiled as a result and there was a very unpleasant smell in the room.
David
•Posted on: 10-8-2024
Musty odor in our room and the hallway. Smelled dirty in the wing we were staying in. Lobby was fine, but not the area where our room was,
Joyce
•Posted on: 7-17-2024
The room was spacious enough for us. It was clean also
No elevator andthere were no eggs or meat for breakfast options making us have to go out for breakfast.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
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- Quality Inn & Suites St Charles -west Chicago