2.5 Star Hotel
Best Western Des Plaines/O'Hare
About
This hotel is located 10 minutes from O'Hare International Airport and River Casino. The rooms at the Des Plaines Best Western include a microwave and a refrigerator. A 37-inch flat-screen TV is also provided. A gym is located on the property of this Des Plaines hotel. The front desk is open 24 hours a day and laundry facilities are available. The Donald Stevens Convention Center is 5 miles from Best Western Des Plaines Inn and the McDonald’s Museum is just 5 minutes away by car. The Des Plaines Metro Station, offering trains to/from downtown Chicago, is a 20-minute walk from the hotel.
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
sqft
Room Details and Photos
1 King Bed, Nonsmoking
302 sqft • 1 King
Room Details and Photos
1 King Bed, Nonsmoking, Sofabed
302 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Queen Beds, Nonsmoking
302 sqft • 2 Queen
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- None
- Clean room & comfortable bed.
- The breakfast was good. The staff was very attentive.
Cons -
- I had to figure out why the tv was not working I called the front desk to help and they automatically said they can’t help me until tomorrow morning and she didn’t even try helping me figure it out, she said she was going to call me back and never did
- Too small of a parking area in front of the lobby, for checking in. The one-way lanes going in and out of the parking in the back parking lot. The pool was closed, because of renovations,which was not mentioned when booking.
- The swimming pool was not operable. The coffee machine for breakfast was out of order
Top Quotes:
"Great for the money."
"Staff was friendly."
"The hotel is clean, comfortable, easy to find for newcomers."
Business Traveler (91)
Solo Traveler (130)
Traveling as Couple (150)
Family with Young Children (169)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (40)
Total (506)
Anna
•Posted on: 1-25-2026
None
I had to figure out why the tv was not working I called the front desk to help and they automatically said they can’t help me until tomorrow morning and she didn’t even try helping me figure it out, she said she was going to call me back and never did
Deborah
•Posted on: 1-20-2026
Clean room & comfortable bed.
Too small of a parking area in front of the lobby, for checking in. The one-way lanes going in and out of the parking in the back parking lot. The pool was closed, because of renovations,which was not mentioned when booking.
Deirdre
•Posted on: 1-19-2026
The breakfast was good. The staff was very attentive.
The swimming pool was not operable. The coffee machine for breakfast was out of order
Kerry
•Posted on: 1-19-2026
Good variety breakfasts everything goo
I found
Top Amenities:
Guest Policies
Check-in:
After 02:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Best Western Des Plaines/O'Hare
1231 Lee Street, Des Plaines, IL
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