5 Star Hotel

The Peninsula Chicago

108 East Superior, Chicago, IL, United States View Map

The Peninsula Chicago1/26
The Peninsula Chicago photo 2
The Peninsula Chicago photo 3
The Peninsula Chicago photo 4

The Peninsula Chicago

Penny
Hi, I'm Penny! Ask me anything about The Peninsula Chicago: rooms, rates, amenities or policies.

About

Located along the Magnificent Mile, this Chicago hotel is a 5-minute walk from the Museum of Contemporary Art. The hotel provides a full-service Asian-inspired spa, award-winning restaurants, and spacious luxury guest rooms with city views. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. The modern gym provides fitness classes, including yoga. The hotel also has an outdoor terrace with city views. The hotel has a renowned afternoon tea serving champagne and chocolate. The hotel's award-winning restaurants include The Lobby, which serves contemporary American cuisine surrounded by elegant decor. There is also an on-site bar. The historic Water Tower Place is across the street from the hotel. Navy Pier is just a 15-minute walk away.

235 Reviews

9.4Exceptional
Cleanliness
9.8
Staff
9.5
Location
9.8

What Guests Say

  • “It was very clean and they were very accommodating¿ It was Christmas time and they made us feel at home”
  • “Location and it was very clean”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Airport Shuttle
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Superior King Room1/4

Superior King Room

539 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
Grand Premier Double Room1/4

Grand Premier Double Room

700 sqft • 2 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
Junior Suite1/4

Junior Suite

840 sqft • 1 Sofabed, 1 King or 1 Sofabed

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
Executive Suite1/4

Executive Suite

797 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
Grand Deluxe Double Room1/4

Grand Deluxe Double Room

539 sqft • 2 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
Deluxe Suite1/4

Deluxe Suite

883 sqft • 1 King or 1 Sofabed

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    9.4
    Exceptional

    Based on 235 reviews

    Location

    9.8

    Cleanliness

    9.8

    Staff

    9.5

    Overall Quality

    9.4

    Pros +

    • It was very clean and they were very accommodating¿ It was Christmas time and they made us feel at home
    • Location and it was very clean
    • The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.

    Cons -

    • It was very cold¿ The temperature of the room did not seem to match the temperature that the thermostat said it was¿ The room was cold
    • The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better
    • The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.
    Business Traveler (23)Solo Traveler (30)Traveling as Couple (78)Family with Young Children (44)Family with Teens (1)Senior Traveler (2)Group Traveler (11)Total (254)
    10KarenPosted on: 12-29-2022

    It was very clean and they were very accommodating¿ It was Christmas time and they made us feel at home

    It was very cold¿ The temperature of the room did not seem to match the temperature that the thermostat said it was¿ The room was cold

    7DenaPosted on: 8-10-2018

    Location and it was very clean

    The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better

    2AmandaPosted on: 8-6-2018

    The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.

    The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.

    10WaynePosted on: 7-23-2018

    Everything was 1st class. THe location is great for downtown shopping and dining. The staff from valet through check in were all very professional. The room and grounds were all top notch as well. A very comfortable room with great amenities.

    10DonnaPosted on: 4-3-2018

    The location, luxury and amenities.

    10Verified Hotel GuestPosted on: 4-8-2017

    Beautiful rooms, seamless service and excellent location.

    10Verified Hotel GuestPosted on: 8-20-2018

    If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

    not one thing

    10KathleenPosted on: 3-30-2018

    Very impressed, from the time we entered to the time we left. Staff remembered our name throughout our stay. There wasn't a detail that they missed! Would highly recommend a stay in this hotel. Location is fantastic and they cater to your every need.

    9Verified Hotel GuestPosted on: 6-13-2017

    Room technology

    8Verified Hotel GuestPosted on: 12-10-2023

    The staff was exceptional.

    10JacobPosted on: 10-4-2018

    If you think

    10Verified Hotel GuestPosted on: 8-6-2018

    Outstanding service

    10Verified Hotel GuestPosted on: 4-12-2018

    Fantastic.

    10Verified Hotel GuestPosted on: 10-3-2017

    Fantastic room. Great service. Great location.

    10PeterPosted on: 3-9-2017

    Best hotel I have ever stayed in!

    10Verified Hotel GuestPosted on: 4-5-2016

    This hotel was wonderful! The kids received the royal treatment and had the best time! We will definitely stay here again and recommend to friends and family.

    9SomaPosted on: 11-10-2025

    Perfect location, nice rooms, tasty breakfasts

    Problems with IPad and light switchers in the room, sometimes cleaning stuff forget to put new body wash

    9MichaelPosted on: 11-6-2025

    Service, comfort, location

    Very expensive

    8RobertPosted on: 11-3-2025

    Location

    TV stopped working in the middle of the World Series

    9SarahPosted on: 10-12-2025

    Great location , excellent Spa ,staff extremely helpful.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Heated pool
    • Indoor pool
    • Pool with view

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 12 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. Children of age 0 to 11 stay free with extra bed.
    PetsPets are allowed upon request. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    The Peninsula Chicago

    108 East Superior, Chicago, IL

    People also liked

    Currently Viewing

    The Peninsula Chicago

    The Peninsula Chicago

    9.4235 Reviews5-Star Hotel

    Back To All Hotels