About
Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Double Room with Two Double Beds and Roll-in Shower - Mobility Access
259 sqft • 2 Double
Room Details and Photos
1 KING 1 BDRM STE MOBILITY ACCESS W/ RI SHWR
743 sqft • 1 King
Room Details and Photos
STANDARD 1 QUEEN MOB ACCESS W/ROLLIN SHOWER
205 sqft • 1 Queen
Room Details and Photos
Standard Room - 1 double bed
151 sqft • 1 Double
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Classic elegance
- beautiful lobby and other common areas, location (close to the Art Institute)
- Staff were wonderful and lobby was amazing
Cons -
- Housekeeping did not refill conditioner or lotion; outlets in the lamp stand did not work; check-in staff was unfriendly.
- Staff, it’s an old hotel, better options are there
Top Quotes:
"Location is excellent. Next to a lot of attractions and restaurants."
"Sleek, modern, quaint rooms."
"The lobby is stunning. The entire building is well maintained."
Business Traveler (82)
Solo Traveler (84)
Traveling as Couple (239)
Family with Young Children (211)
Family with Teens (1)
Senior Traveler (42)
Group Traveler (105)
Total (936)
Lauren
•Posted on: 6-10-2026
Classic elegance
Mary
•Posted on: 12-23-2025
beautiful lobby and other common areas, location (close to the Art Institute)
Housekeeping did not refill conditioner or lotion; outlets in the lamp stand did not work; check-in staff was unfriendly.
Thomas
•Posted on: 12-22-2025
Staff were wonderful and lobby was amazing
Afreen
•Posted on: 10-6-2025
Nothing
Staff, it’s an old hotel, better options are there
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access. Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details. Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Illinois
- Chicago
- Palmer House A Hilton Hotel