The Guesthouse Hotel

Great rooms

A little farther from Wrigley than I thought

The staff was super amazing.

Overall our staff was great.....

The main television in the Living Room did not work and the staff could not fix it. Also, we called the front desk for assistance with the fireplace and asked four times if a staff person could assist, and instead the clerk kept reading the same directions we had. Thy would not come to address the issue. We eventually figured it out, but to beg for service was not pleasant.

The staff were amazing. The rooms were cleaned to a T. It was nice to have a garage.

There was only one bad thing, 4pm check in. We called months again to see if they could do 2pm / 3pm, they said there not much they can do. On the day of arriving, I tried to explain that we had an 445pm appt. I hope they can change to 3pm local time for others.

Character and size of units

We were told that the rate we received through booking was a mistake. The staff almost seemed upset of “error” and was unwilling to consider extending our stay by one day despite it being a weekday.

The location was great, and the room we stayed in was fantastic! The staff were super nice, and overall it was a great experience. The paid parking was a great option, as it was a spot in an actual garage. I expected it to maybe be an open lot or something, so this was way more secure than I had thought it would be.

Honestly, not much could be improved! The layout of the hotel is split up and so I did end up in the wrong hallway at one point, but it was easy enough to get myself back where I belonged.

We loved everything about this hotel! It was so cute and rooms were spacious and the layout was incredibly kid friendly even with our chaotic one year old! They had everything we could have needed and more.

We literally loved everything.

The closeness to the concert venue, it was less then a 10 minute walk. The café a few doors down had amazing coffee and food. Had everything in the room. Washer/dryer, dishwasher, tableware and balcony with bbq.

Location perfect for walk to music venue, and local restaurants. Check-in staff was very friendly. The suite was glorious! Clean, comfortable, and very relaxing atmosphere.

One of the French doors on the middle bedroom would not close. The door needs to be re-hung or the latch on the frame at the top of the door adjusted. My son just switched rooms. No big deal, but thought you should know.

Clean, large rooms with everything you need. Nice lobby and gifts available.

Had a noisy neighbor above us that didn't get the memo on quiet hours. Constant running and stomping during odd hours.

Nice sitting area. Good supply of shampoo, conditioner and lotion. Good coffee and tea in room and lobby. Like being located in Andersonville.

Some street noise in bedroom. Water could have been hotter for showers. One shower had low water pressure. No coffee or tea in lobby until 7 am - not good for early flights.

The staff were amazing. The rooms were cleaned to a T. It was nice to have a garage.

There was only one bad thing, 4pm check in. We called months again to see if they could do 2pm / 3pm, they said there not much they can do. On the day of arriving, I tried to explain that we had an 445pm appt. I hope they can change to 3pm local time for others.

Lovely

Maid walked in our room no knocking nothing at 9:30am wasn’t happy with that. Wasn’t offered compensation or anything.

Coziness, cleanliness & location.

Checkin time was too late at 4pm, yet check-out was earlier than industry standards at 10am.No 1 BR units were available, so we had to book a 2BR unit, and having a 6 hour difference between check-in and check-out seemed a bit excessive based on room rates.

Very spacious apartment at an excellent price and very nice staff

The lobby and staff were very inviting. The suite itself was lovely and perfect walking distance from the venue of the show we came to see.

Check out was a little earlier than I’m used to.

great kitchen, balcony and location. lovely breakfast place next door

Character and size of units

We were told that the rate we received through booking was a mistake. The staff almost seemed upset of “error” and was unwilling to consider extending our stay by one day despite it being a weekday.

The location was great, and the room we stayed in was fantastic! The staff were super nice, and overall it was a great experience. The paid parking was a great option, as it was a spot in an actual garage. I expected it to maybe be an open lot or something, so this was way more secure than I had thought it would be.

Honestly, not much could be improved! The layout of the hotel is split up and so I did end up in the wrong hallway at one point, but it was easy enough to get myself back where I belonged.

Spacious rooms, welcoming staff , great neighborhood with a nice view