3.5 Star Hotel
ACME Hotel Chicago, Outset Collection by Hilton

About
Just 2 blocks away from the shopping, dining and entertainment on the Magnificent Mile, this alternative boutique is located in Chicago’s River North neighborhood and offers upscale amenities, on-site dining and free WiFi with complimentary to-go hotspot services. Every room at ACME Hotel Chicago, Outset Collection by Hilton is enhanced with visual and audio technology, including a 46-inch LED Smart TV with tablet connections and a large work desk with an ergonomic chair. A mini-bar and a snack tray are also provided. The Berkshire Room cocktail lounge is located on-site and offers crafted cocktails and small bites. Guests can enjoy locally sourced fresh pastries, gourmet sandwiches and grab-and-go desserts from West Town Bakery. The hotel also offers complimentary custom-brewed coffee room-delivery services each morning. Guests can work out in the fitness center at Chicago Acme Hotel. A business center and meeting space are also available at the hotel. Free smart watch rental services are offered. Navy Pier, Lake Michigan, and Millennium Park are 1 mile from this hotel. Chicago Midway International Airport is 12 miles away.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
2 Queen Beds Hearing Accessible
sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
King Room
205 sqft • 1 King
Room Details and Photos
1 King Bed Suite
399 sqft • 1 King and 1 Sofabed
Room Details and Photos
1 Queen Bed Hearing Accessible
399 sqft • 1 Queen
Room Details and Photos
Queen Suite with Two Queen Beds
399 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
ACME Hotel Chicago, Outset Collection by Hilton - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its excellent, central location with easy access to attractions, dining, and public transport, as well as spacious, modern rooms featuring comfortable beds and good amenities including a well-equipped gym and laundry facilities. While many guests found the rooms and premises clean and the staff friendly and helpful, some noted inconsistent cleanliness, especially in bathrooms, and occasional noise issues. Overall, the hotel offers good value for its location, suitable for travelers who prioritize exploring the city over spending time in the room.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Cristian
•Posted on: 1-5-2026
Comfortable beds, clean room and facilities. In a great location, within walking distance of restaurants and shops.
N/A
Zoltán
•Posted on: 10-2-2025
Good location, huge and clean room, walking distance to the main sights or with very good public transport connection.No breakfast, but in the neighbourhood many restaurants and a grocery store. I would happily return anytime.
High price, but everywhere in central Chicago.
Matt
•Posted on: 9-24-2025
The hotel was in the perfect location for exploring the city, close to the train and walking distance from lots of tourist sites. The staff were helpful and friendly. The hotel was clean, tidy and felt modern. The room and bathroom were a suitable size for a couple staying for a week. Having a bar and bakery on site was very useful.
The one minor thing was the windows weren't noise proof so I could hear all the outdoor sounds at night even though our room was not facing the street.
Vachon
•Posted on: 9-21-2025
Great location. Clean facilities. Friendly and helpful staff
Bed was uncomfortable
Ruth
•Posted on: 9-14-2025
Easy and quick check in, cozy room, very clean and in a great location downtown and to connecting metro lines. Staff were friendly and very attentive
The aircon was a little noisy
Daniel
•Posted on: 9-4-2025
Amazing room, great location, very nice hotel!
One of the staff i had in the morning was straight out a rude person. She should not work in the hospitality industry. Another one was just very emotionless, but that is kinda fine. She was knowledgeable.The first person she was nice tho.
Snyder
•Posted on: 6-29-2025
Great location and walking distance to everything. Comfy bed and good size room.
The front of house staff were miserable. The air con was very loud.
Morgan
•Posted on: 6-21-2025
For the value and the location, it seemed that the hotel was worth it. It wasn't in the best shape, but my room was very clean and in decent shape. Also, the bar downstairs was great. Quiet, but up beat, a great place to go to catch up with friends. It also had a great selection. I have a serious bug phobia and didn't see any during my stay.
It could have been in better shape, but for the cost at that location it seemed to be a very reasonable compromise. I stayed for a conference, so I was pretty much there to just sleep and it was worth it for that.
Rebecca
•Posted on: 6-12-2025
The location of the hotel was excellent. We were just around the corner from a Red Line subway station, which we used every day to get around. It is also just a few blocks away from the River Walk. Pizzeria Uno is also on the corner of the same block.
The only thing I didn't like was that our room had a window that looked out at an interior wall, no views! But at the same time, it didn't really matter. We only really sleep in our room on vacation!
Emma
•Posted on: 6-8-2025
Great location, excellent looking bar downstairs. Good gym facilities.
Rooms were very small and looked quite tired. Was quite a noisy location Lots of drinks on the Bar Menu weren't actually availablePictures make it look a lot better than it actually is - decidedly underwhelming.
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Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
You must show a valid photo ID and the credit card used to make the reservation upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. For bookings of 5 or more, different policies and additional supplements may apply. Please note the credit card used to complete any reservation with a refundable cancellation policy will be authorized USD 1 anytime after the booking. Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
ACME Hotel Chicago, Outset Collection by Hilton
15 East Ohio Street, Chicago, IL
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