Chez Hotel

Decor. Friendly staff.

No cups/glasses for bathroom to brush teeth. Took a very long time to get hot water in shower. Coffee maker did not work well.

Great room, comfort, shower.

Was loud, charhed the $100 deposit 5 times to the credit card and for two drinks at the bar, they were $18 a drink.

Great clean rooms, comfy beds, beautiful lobby, smooth experience

The front desk staff are not rude per se, but nobody made me feel welcome. Nobody said hi first, smiled or offered/explained anything about the hotel - not up or arrival, nor during stay. I also mentioned how this was my anniversary trip - 0 acknowledgement during my interactions with them. They also got confused when I asked the about EV chargers. Moreover, I specifically inquired about those, and they never bothered to say that those are Tesla only, not NACS

They paid attention to the details in most areas….. bed was comfortable, there were nice amenities in the room: slippers, scrubbies, actual coffee cups and glassware as well. However there wasn’t a mini fridge or a microwave.

The front desk staff during the day was not friendly and you could barely hear her when she spoke. We came back to the hotel late in the evening and left early the next day and there was no one at the desk either time which makes me question the safety of the building!

The hotel was clean, quiet, and well-maintained. The room was comfortable, and everything looked modern and organized. The staff was polite, and overall the place felt safe and relaxing.

Everything was fine. No major issues during my stay.

It was clean, good location

Very noisy, sound insulation is zero. You can hear people walking upstairs. Staff wasn’t good.

Beautiful

Room wasn’t replenished daily. Had to leave out dirty towels outside the room to pickup.Also, it would be nice if rooftop bar opened before 500pm and on Sundays for weekend travelers.

Everything! This was my second stay at The Chez Hotel, and it was just as wonderful as the first. The rooms and amenities feel truly luxurious, yet the price is very affordable. I only wish it were a little closer to where I usually go in Chicago, but the comfort, service, and value make it absolutely worth it.

Clean, new, great staff, beautiful rooms.

The esthetics were beautiful, costumer service was nice.

The rooms are not sound proofed well enough so I heard the room above me was pacing back and forth all night and dropping things consistently, and we could hear snoring from the room next door. When I rented my room they did not tell me that the roof top would be closed during our stay and that was the main reason I rented there.

The staff was very friendly and helpful. The rooms were very clean and the hotel was beautiful.

It was spacious and very very beautifully designed and the hotel provided lots of things thoughtfully. It was finally a 4star hotel that was super clean. I wanted to give this hotel 10 stars but …

The walls were not isolating the noise and it was impossible to sleep because my neighbors were talking the whole time even at 5 am. It was also far away from Chicago which was not the hotel’s fault but if someone wants to be close to city this is not good.

Very nice staff. Very clean. Good location.

Very loud. Little insulation between rooms and between floors. Extremely loud fans in the neighboring bathroom drowned out my TV for 1.5 episodes of Forensic Files.

Everything was clean, lobby and room. Staff was friendly and professional.

(1) Shortly after we unloaded our luggage in the room, Lady Bugs starting arriving! We must have awakened them, for they began showing themselves and were found dead and alive around the windows and curtains. After we asked for another room, and before we moved out, the bugs were congregating around the lights above the bed and falling into the bed. (2) Their appeared to be only one staff person on duty, and it took a good long while for that person to find us another room and check it out and ensure no ladybugs. The second room had no lady bugs. (3) The motion sensitive bathroom light timer was not set correctly. It was located on the other side of the toilet area, and after sitting on the toilet for about a minute, the bathroom lights went out! Additionally, the same thing happened when in the shower. The bathroom lights went out after about a minute. In the morning, the staff person said that there were problems with the bathroom light timers and noted that a maintenance person would have to come into the room and adjust the timer. This was a very negative experience.

Very modern and new very clean the interior design so beautiful the room is your bed. Everything the bathroom

The street entrance

Everything about the Chez Hotel was exceptional from the service, decor & the amazing room.

Loved Everything

The guy working in front desk is very professional and helpful.

Andy at the front desk was exceptional.

Really nice and modern

Everything