2.5-Star Hotel

Holiday Inn Express & Suites West Des Moines - Jordan Creek By IHG

240 Jordan Creek Parkway, West Des Moines, IA - United States

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Holiday Inn Express & Suites West Des Moines - Jordan Creek By IHG

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Policies
Amenities
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^$161

per night

2.5-Star Hotel

Holiday Inn Express & Suites West Des Moines - Jordan Creek By IHG

240 Jordan Creek Parkway, West Des Moines, IA - United States

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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly

Show All Amenities

Guest Rating

8.6

Very Good

Based on 321 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

8.7

Overall Quality

8.6

Show 67 Verified Reviews

About

Featuring a heated indoor pool, this Holiday Inn Express & Suites - West Des Moines - Jordan Creek is set in West Des Moines. This 3-star hotel offers an on-site cocktail lounge and provides guests with complimentary WiFi. Each room includes a flat-screen TV with cable channels, desk and refrigerator. All rooms are fitted with a bathroom equipped with free toiletries and hair dryer. Suites feature a kitchenette, microwave and tea/coffee maker. Guests at Holiday Inn Express & Suites can enjoy an American breakfast served daily. The hotel includes an on-site fitness center. Des Moines is 11 mi from the accommodations. The nearest airport is Des Moines International Airport, 8.1 mi from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast

Free Internet Access

Free Parking

Health Services

Swimming Pool

Airport Shuttle

Fitness Center

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)

Facilities for disabled guests available

Fitness center

Free Breakfast

Free Wi-Fi

Free parking

Hygiene certification

Indoor pool

Microwave

Non-smoking property

Pets allowed (charges may apply)

Refrigerator

Wheelchair accessible

Guest Rating

8.6

Very Good

Based on 321 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

8.7

Overall Quality

8.6

Pros +

Location
Clean and in good shape
ev charging

Cons -

The receptionist who didn?t greet at arrival and never cracked a smile - simply inhospitable
Hot breakfast items were marginal quality
Employee at front desk watching TV in lobby and not helpful. No key answered phone. Breakfast awful

Business Traveler (31)

Solo Traveler (38)

Traveling as Couple (121)

Family with Young Children (94)

Family with Teens (5)

Senior Traveler (1)

Group Traveler (14)

5

4/11/2025

Location

The receptionist who didn?t greet at arrival and never cracked a smile - simply inhospitable

8

4/8/2025

Clean and in good shape

Hot breakfast items were marginal quality

8

12/9/2024

ev charging

1

9/10/2024

Called hotel customer service and was told manager would call back and they never did. Outside was unkept. Landscape light down and dumpster tradh everywhere. Dog waste station broke and empty. Doors that did not work with key card

Employee at front desk watching TV in lobby and not helpful. No key answered phone. Breakfast awful

Room Options