Embassy Suites By Hilton Savannah Airport

The room was spacious, clean, and comfortable. The check-in was seamless. I just had to remind the clerk that I was a member, I'm usually recognized in the system.

The hotel is a little dated compared to other Embassy Suites I've stayed at. The breakfast was bland. I've had better experiences with the breakfast at other Embassy Suites.

Great location. Plenty of shopping, restaurants, and activities!

Location was great, hotel was clean, late checkout request granted, bar staff were great with restaurant, shopping suggestions

There were no options for people that didn’t eat pork, limited fruit choices, no pancakes/waffles Front desk staff couldn’t give us information regarding the upgrades(premium drinks during the reception, room upgrade)that were advertised for Hilton Honors Members

Location was goodFacility attractive

Paying for parking Room AC not working Room phone not workingStaff slow response to resolving the issues

Hotel was very nice. Rooms were great with extra space room in front and in bathroom.Breakfast and shuttle were great. Staff was also very friendly and helpful.

Wish the hotel restaurant offered room service but other than that, it was great.

Convenient location and very nice

The location was great. The breakfast was ok. Room cleaning was not great.

The room was ok several appliances didn't work. the phones were not working properly had to plug in to call downstairs...front desk had to call my personal phone because the phone was not plugged in. I asked for a change in rooms and was given a long explanation basically they didn't want me to change rooms. My shower had somebody else hair all in it. The cleaning of the room was not satisfactory. I was surprised and disappointed. My neighbor informed the housekeeper that they had no soap or supplies in their room.

The property was in a nice area with plenty of things within close proximity- lots of places to dine out, close to the Tangier Outlets, a bowling alley and movie theatre. The rooms were spacious and clean. The cooked to order omelets in the morning were excellent and I enjoyed the evening reception.

I have stayed in several different Embassy Suites in several different states. With that being said, this particular property was not quite up to what I normally experience at Embassy. Breakfast- While the cooked to order omelets were excellent, the remaining items on the hot buffet were not up to par. They had sausage links 3 of the 4 days during my stay. The first day they were very greasy- too much oil on them to be enjoyable. The remaining days, the sausages were over cooked. The French toast sticks were almost cooked to crunchy to eat. Also there were no plates, forks or spoons during the first morning that I ate breakfast there. I had to ask for someone to bring out plates and utensils. Cleaning the rooms- my family and I went out each day from about 10 am - 4pm. Usually this gives the cleaning staff the time to clean rooms. Each day during our stay, the cleaning staff did not get to our room until after 4 pm. We had to leave the room and sit in the lobby while they were cleaning. Amenities- the indoor pool was closed for maintenance during our stay. The pool is usually a huge attraction for my children when we travel during the winter months. It was not a big deal to me but for families with children, the kids normally want to get in the pool. We also noticed that there were limited channels on the TV and unfortunately those channels repeated the same shows or movies during the course of our stay. The TVs are not smart TVs so you cannot watch streaming services and they do not allow you to cast from your phone to the TV. It would be nice for the TVs to get updated/upgraded.

Clean rooms with smart tv's. Clean bathrooms. Good breakfast choices. Friendly staff, quick and easy check-in. Hotel near plenty of stores and restaurants. Also only 15 minutes from downtown Savannah. Great location.

Nothing that I can note.

The location was good

The room was not cleaned and did not respond to customer complaints