Hampton Inn & Suites Savannah/Midtown

Very clean.

Kitchen staff didn't clean tables as they emptied on either day I was there. They didn't come out to check on food and beverage levels. It appeared the male was prepping food and the female was watching him and not working.

Location

Yes, undergoing renovations, fire alarm went off at midnight and no staff or response for over an hour, house keeping and some of the main staff were very rude

The staff was friendly and the rooms were nice.

One of the elevators broke down during our stay which created a small inconvenience when trying to get to/from the room.

Nice location, clean, staff was friendly. Hotel was not far from Savannah State University where my daughter just enrolled. Hotel was very nice. I would definitely stay again.

Paying for parking. Hotel guests shouldn't have to pay to park.

Breakfast and pool was great. The staff was courteous and helpful

The sofa bed mattress was soiled and the carpet smelled of feet in room 506

Good location. Clean.

Too noisy. Front desk not polite. Needs a refresh.

Extremely clean and nice breakfast area. Great ice cold air and comfortable beds.

No housekeeping which was FINE except it was difficult to get our room restocked. Tried to trade items with housekeeping on the floor. They sent us to front desk. Asked for everything & they sent 4 towels. No mat, trash bags, washcloths, coffee, nothing.

Location to where I needed to be was on point! Also close to some eateries and shopping mall.

I like having an area to sit outside¿.it missed that!

One room (206) was good and the other room (213) We had a major issue. The carpet was wet and during the night the toilet started making noises. Next the toilet started to overflow with bubbles going everywhere. No adjust -ment in prices as now.

The customer service at the front desk.

We brought some microwave popcorn with us because a microwave was listed as an amenity, but the microwave was in the lobby, so we had to leave our room and go down to the lobby to use the microwave there. Not a big deal, just a little inconvenient.

Great staff, location and spacious room.

Outstanding service! Everyone was very friendly and easy to work with. The room was very spacious and very clean. We would come back here again!

In Midtown Savannah close to where the wedding was.

Yes, The check-in process was horrible. The agent could not check-in until 3pm which is standard. However, the agent checked a white family in with multiple rooms early before me. When asked why she said they had a different room type but wouldn' help me.

Horrible customer service. Charge for 4 rooms at no reason. We stay in only 2 rooms one night

Horrible customer service. Overcharge my card with 4 reservations. We use 2 rooms only and we book 2 rooms only.

Loved our stay here. Staff were exceptional and very friendly,no matter who was on shift.

Only drawback was the daily parking fee at hotel was 7$ which definitely caught us by surprise since we were guests. Found out later, pretty much all hotels in Savannah charge for parking. Savannah is a parking fee frenzy everywhere!!

The staff was very friendly and accommodating. Good location.

Hotel is fairly old and was not as clean as most Hilton brands hotels I have stayed in. This was most evident in the bathroom.

Suite was spacious, clean and updated. Nice décor. Hot breakfast buffet. Hot drink section available 24 hours.

High hotel room rates. Elevators squeaked and not updated.

The staff was friendly. Location good, not far from historic district. The elevator was fast.

The room was dated. Could've been cleaner. Had issues with the door keys The ice maker was broken on a couple of floors. paid for two queen beds but got 2 full beds. housekeeping was extremely loud in the mornings letting the doors slam. Breakfast was m

Very clean and friendly staff. Breakfast included. Although not located within walking distance of the Historic distance, it was very easy to navigate there and easy to find parking there. Hotel is located in safe area.

Rip off $--- for no towels, a dirty bathroom, no pillows, dirty dishes, breakfast was a joke, and the heat/cooling system worked in reverse