4-Star Hotel

Loews Portofino Bay Hotel at Universal Orlando

5601 Universal Boulevard, Orlando, FL - United States
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Loews Portofino Bay Hotel at Universal Orlando
1/45
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$663
per night

4-Star Hotel

Loews Portofino Bay Hotel at Universal Orlando

5601 Universal Boulevard, Orlando, FL - United States
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Top Amenities:

Free Internet AccessSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 665 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.5

Hotel Staff

8.7

Overall Quality

8.1

Show 68 Verified Reviews

About

Universal's Loews Portofino Bay Hotel offers exclusive unlimited ride access which lets ticket-holding guests skip regular lines at Universal theme parks. CityWalk nightlife is a 5 minutes' walk away. Early Park Admission* to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ water theme park 1 hour before the theme parks opens. (Valid theme park admission required.) A flat-screen cable TV, marble accents, and coffee-making facilities are provided in all rooms. A refreshment pantry is offered by Loews Portofino Bay Hotel at Universal Orlando as well. Turn-down service is available upon request. A fully equipped fitness center is on site. This Orlando Loews Portofino Bay Hotel has an on-site art gallery, offers transfer services to Universal Studios theme parks, and has 3 themed outdoor pools. Bice Ristorante specializes in Italian cuisine during dinner with property views. Guests can experience casual Italian dining at Mama Della's Ristorante for dinner. Guests can take advantage of the free transfer service to Islands of Adventure, home of the Wizarding World of Harry Potter™, and Universal Studios. The Orlando Premium Outlets are 9.9 mi away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Harry Potter and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. Minions and all related elements and indicia TM & ©2025 Universal Studios. Jurassic Park and Jurassic World TM & ©2025 Universal Studios LLC and Amblin Entertainment, Inc. Portofino Bay Hotel TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present a valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and are not guaranteed. Additional restrictions may apply. Universal Orlando hotel guests must present a hotel key card and valid theme park admission; all other guests must show a theme park ticket stating the early park admission benefit. Early park admission begins up to 1 hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-park admission is required to board the Hogwarts™ Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the early park admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice and are not guaranteed. Additional restrictions may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 665 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.5

Hotel Staff

8.7

Overall Quality

8.1

Pros +

  • The friendly staff and the safety around the grounds
  • Love that it came with unlimited express passes to Universal including all of checkin and checkout days. Annual passes can be activated at the hotel too vs standing in line at the parks. Cars can be parked until midnight of checkout day.
  • I used to like how nice it was

Cons -

  • So much construction! Took away from experience
  • I paid for a garden view room , but, in my opinion, was definitely not a garden view.
  • The front office staff was professional but not friendly. The structure of the building made it hard to find and identify the shops and restaurants. It was expensive and you can get the same amenities for a lower cost at Sapphire Falls and still visit.

Top Quotes:

"Convenient to parks yet away from the crowds."

"The staff was fantastic."

"Beautiful grounds, incredibly comfortable beds."

Business Traveler (4)

Solo Traveler (11)

Traveling as Couple (110)

Family with Young Children (385)

Family with Teens (33)

Senior Traveler (17)

Group Traveler (40)

10
3/15/2025
The friendly staff and the safety around the grounds
9
12/1/2024
Love that it came with unlimited express passes to Universal including all of checkin and checkout days. Annual passes can be activated at the hotel too vs standing in line at the parks. Cars can be parked until midnight of checkout day.
9
5/21/2024
I used to like how nice it was
So much construction! Took away from experience
8
2/12/2024
The room and bathroom are beautifully appointed and massive.
I paid for a garden view room , but, in my opinion, was definitely not a garden view.

Room Options

1/2

Garden View Room - Two Queen Beds (Includes FREE* Universal Express Unlimited)

442 sqft • 2 Queen

Air conditioningAlarm clockBathrobe(s)Closet

Room Details and Photos

Despicable Me Kids Suite (Includes FREE^ Universal Express Unlimited)

646 sqft • 1 King and 2 Single

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Bay View Room - King Bed (Includes FREE* Universal Express Unlimited)

453 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Location

Loews Portofino Bay Hotel at Universal Orlando

5601 Universal Boulevard, Orlando, FL