3.5-Star Hotel

Crowne Plaza Hotel Orlando Downtown By IHG

304 W. Colonial Dr., Orlando, FL - United States
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Crowne Plaza Hotel Orlando Downtown By IHG
1/100
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  • Amenities
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$148
per night

3.5-Star Hotel

Crowne Plaza Hotel Orlando Downtown By IHG

304 W. Colonial Dr., Orlando, FL - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.4

Very Good

Based on 192 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.8

Hotel Staff

8.9

Overall Quality

8.4

Show 50 Verified Reviews

About

-Located in the heart of Downtown Orlando just steps away from the area’s most popular Entertainment & Business Venues just minutes from the Kia Center, Camping World Stadium, Dr. Phillips Performing Arts, and Downtown Lake Eola Park. Conveniently offering complimentary shuttle transportation within a 3 mile radius. -All Standard and Premium Rooms are 329 sq. ft. featuring a 55” flat screen, a wet bar, mini refrigerator, Keurig coffee maker ,and microwave adorns the kitchenette area. All suites are 652 sq. ft. featuring a fully equipped kitchen, separate living and sleeping area with a 65” flat screen and a King bed, sleeper sofa, and full bath with a walk-in shower and soaking tub. -Enjoy a variety of food and drink options throughout the day from fine dining at our full-service Bite Bistro & Wine Bar, to light meals at our lounge & poolside patio, or relax at your leisure with convenient in-room dining. Our full-service hotel includes state of the art fitness center, 24-hour business center, heated outdoor pool and whirlpool.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Please note credit card authorization forms will not be provided by the property. The credit card used to make the booking must match the name of the guest at check in. If booking a meal plan rate, please note that Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests. Please note parking is by valet only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Indoor pool
Kid-friendly dining
Kitchen
Microwave
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.4

Very Good

Based on 192 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.8

Hotel Staff

8.9

Overall Quality

8.4

Pros +

  • Overall everything was great.
  • My room was beyond amazing
  • Location, shuttle service to arena, Valet staff & both evening & morning reception staff.

Cons -

  • Bathtub was smaller than in the pictures. The renovated rooms have smaller bathtubs.
  • The staff need to have better customer service
  • The 2 waitress staff from breakfast. Both woman were related, lacked professional behavior & attitude. We were ignored throughout our meal, wasn’t offered drinks or refills, & even tried to take my food away while I was still eating. Both are imbeciles.

Top Quotes:

"The hotel room was reasonable; the restaurant food was good."

"The rooms and lobby are updated."

"It was beautiful, the bathtub sparkled."

Business Traveler (78)

Solo Traveler (112)

Traveling as Couple (303)

Family with Young Children (194)

Family with Teens (2)

Senior Traveler (21)

Group Traveler (111)

Total (203)

9De8/4/2025
Overall everything was great.
Bathtub was smaller than in the pictures. The renovated rooms have smaller bathtubs.
4Qwantia8/4/2025
My room was beyond amazing
The staff need to have better customer service
7Melissa8/1/2025
Location, shuttle service to arena, Valet staff & both evening & morning reception staff.
The 2 waitress staff from breakfast. Both woman were related, lacked professional behavior & attitude. We were ignored throughout our meal, wasn’t offered drinks or refills, & even tried to take my food away while I was still eating. Both are imbeciles.
3Erika7/30/2025
The entrance is very nice
I was alone. I left my room for Disney world at 4p. I returned before 11p. Once arriving and entering my room I’ve come notice my room was clean and my items were missing. I was alone and targeted. I don’t understand why housekeeping was in my room so later in the afternoon stealing. Will not come to this hotel again

Room Options

1/18

1 King Standard Mobility Tub

270 sqft • 1 King

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

2 Bedroom Presidential Suite Non-Smoking

1098 sqft • 2 King

Air conditioningBath or ShowerBathrobe(s)Closet

Room Details and Photos

1/12

1 King Premium

270 sqft • 1 King and 1 Sofabed

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/8

Standard Room with Two Queen Beds

334 sqft • 2 Queen

Accessible by liftAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Standard Room

334 sqft • 1 King or 2 Queen

Accessible by liftAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Location

Crowne Plaza Hotel Orlando Downtown By IHG

304 W. Colonial Dr., Orlando, FL