2-Star Hotel

Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.

10020 Skinner Lake Drive, Jacksonville, FL - United States
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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
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  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$72

2-Star Hotel

Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.

10020 Skinner Lake Drive, Jacksonville, FL - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesKitchen/KitchenettePets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

5.6

Based on 915 reviews

Location Of Hotel

8

Hotel Cleanliness

5.8

Hotel Staff

7

Overall Quality

5.6

Show 72 Verified Reviews

About

This Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr is located in Jacksonville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. San Jose Country Club is 8 mi from the property. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Rooms at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr are equipped with a stovetop, microwave, and a fridge. Complimentary WiFi is available in all rooms. The hotel also provides guests with laundry and ironing facilities. Upgraded bedding with extra pillows is also offered. Weekly housekeeping services are provided for free. Daily housekeeping is offered for a fee. Towel and linen exchange is offered the front desk. The property offers free onsite parking. St. Johns Town Center is 1.2 mi from the property. Jacksonville International Airport is 24 mi away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Kitchen/Kitchenette
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Shared kitchen
Wheelchair accessible

Guest Rating

5.6

Based on 915 reviews

Location Of Hotel

8

Hotel Cleanliness

5.8

Hotel Staff

7

Overall Quality

5.6

Pros +

  • Outstanding customer service
  • Staff
  • The staff were very responsive and helpful with the many problems that were encountered.

Cons -

  • Everything was great
  • The ceiling vent had thick dust and hadn't been changed in years. The air return vents were disgusting, covered in dust and rusting away. Ceiling was black from the dirty air coming out of the vents.
  • Had to have clogged toilet "fixed" 5 times. Floor was filthy despite quick mopping as we checked in. Items in disrepair. No drain plugs for any sinks. No "grab & go" breakfast as advertised. No dishes for kitchen.

Business Traveler (153)

Solo Traveler (238)

Traveling as Couple (183)

Family with Young Children (113)

Family with Teens (11)

Senior Traveler (8)

Group Traveler (19)

10
Outstanding customer service
Everything was great
10
Staff
5
The ceiling vent had thick dust and hadn't been changed in years. The air return vents were disgusting, covered in dust and rusting away. Ceiling was black from the dirty air coming out of the vents.
2
The staff were very responsive and helpful with the many problems that were encountered.
Had to have clogged toilet "fixed" 5 times. Floor was filthy despite quick mopping as we checked in. Items in disrepair. No drain plugs for any sinks. No "grab & go" breakfast as advertised. No dishes for kitchen.

Room Options

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Deluxe King Non-Smoking

291 sqft • 1 King

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/6
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Studio Queen Non-Smoking

291 sqft • 1 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/6
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sqft

Air conditioningAlarm clockClosetDesk

Room Details and Photos

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Studio 2 Doubles Non-Smoking

291 sqft • 2 Double

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Location

Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.

10020 Skinner Lake Drive, Jacksonville, FL